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Thread started 28 Mar 2017 (Tuesday) 19:51
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5D4 - - - Video Firmware Upgrade!?!

 
DaviSto
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Apr 22, 2017 12:34 |  #31

CyberDyneSystems wrote in post #18334837 (external link)
I don't know, it seems to set a precedent that is a bit scary to me.
I have no problem that the people that want this upgrade will pay for it, but I do have a problem with the precedent of paying for firmware (assuming that is all this is. We have absolutely no factual basis to claim there is a hardware change, just supposition. Of course the same can be said of it being firmware only ;) ) Additionally, there soon will be two 5D4s out there, some better than others, all based on a firmware we have to buy to update.

I just find it cloudy,. muddy waters.

Again, I don't recall reading about people dieing for this change, so it's impact, free or charged, in my little world view is minimal. More, I am a still shooter, so personally, what-evs.

I did read a LOT of complaints about the lack of FF 4k, and the file types the 5D4 records for 4k. I believe these are valid complaints, that the lack of these two features makes the 5D4 less competitive in the video SLR market, a market created by Canon and the 5D2,. a market Canon once owned with the 5D2s innovation. If 30x more people wanted that upgrade than this one, and Canon writes up a firmware that will let the 5D4 do it,. what if they charge then? Now we have three kinds of 5D4 with vastly different (Video) capabilities.

The still shooters don't care. What if Canon starts charging for firmware that makes still shooting better?

Like I said, I don't like the precedent.

It makes me uneasy too. I think that it is Canon's lack of openness that is at the root of it. By being quite secretive and not explaining just what changes they will be making and why it is necessary to do this by way of a (paid for) return, they are engendering distrust.

Say what you are doing, explain why ... say what it means for cameras that are not returned ... just be open ... then this is perhaps not such a big deal. As it stands, it is just a straightforward Canon Customer Service own goal.


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sploo
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Apr 22, 2017 16:20 |  #32

DaviSto wrote in post #18334861 (external link)
It makes me uneasy too. I think that it is Canon's lack of openness that is at the root of it. By being quite secretive and not explaining just what changes they will be making and why it is necessary to do this by way of a (paid for) return, they are engendering distrust.

Say what you are doing, explain why ... say what it means for cameras that are not returned ... just be open ... then this is perhaps not such a big deal. As it stands, it is just a straightforward Canon Customer Service own goal.

Complete agree. Because...

TeamSpeed wrote in post #18334597 (external link)
Canon has performed a hardware change in the past for $99, this isn't the first time. If the chip that needs a sink is in the open after removing the back, it is easy to put on a sink. The alternative is that they have to put in a hardware change to tell the firmware the capability exists, otherwise how will they manage firmware upgrades for enabled units vs not? At the minimum this has to be an update where they put in a non-updatable Rom indicator for the firmware to check when it runs.

They would have alot more takers had they added other 4k options though.

...if they were adding full frame 4k then I could absolutely understand an upgrade charging for the addition of a heat sink - on the basis that it (plus some new firmware) was required for that feature.

But, in this instance (the Log change) I can't really see how a heat sink would be required. Possibly some other internal tweak, but I do think they're not helping themselves by being secretive about it.


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Apr 22, 2017 19:12 |  #33

CyberDyneSystems wrote in post #18334837 (external link)
I don't know, it seems to set a precedent that is a bit scary to me.
I have no problem that the people that want this upgrade will pay for it, but I do have a problem with the precedent of paying for firmware (assuming that is all this is. We have absolutely no factual basis to claim there is a hardware change, just supposition. Of course the same can be said of it being firmware only ;) ) Additionally, there soon will be two 5D4s out there, some better than others, all based on a firmware we have to buy to update.

I just find it cloudy,. muddy waters.

Again, I don't recall reading about people dieing for this change, so it's impact, free or charged, in my little world view is minimal. More, I am a still shooter, so personally, what-evs.

I did read a LOT of complaints about the lack of FF 4k, and the file types the 5D4 records for 4k. I believe these are valid complaints, that the lack of these two features makes the 5D4 less competitive in the video SLR market, a market created by Canon and the 5D2,. a market Canon once owned with the 5D2s innovation. If 30x more people wanted that upgrade than this one, and Canon writes up a firmware that will let the 5D4 do it,. what if they charge then? Now we have three kinds of 5D4 with vastly different (Video) capabilities.

The still shooters don't care. What if Canon starts charging for firmware that makes still shooting better?

Like I said, I don't like the precedent.

I'd agree if it's just a firmware update, but we don't know that's the case do we? I guess we'll have to see.


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Sep 05, 2017 23:31 |  #34

digital paradise wrote in post #18333755 (external link)
I don't use video either but it may help with resale is my guess. Canada CPS just restructured their service fees so I wonder what they will charge.

I was pretty upset that they changed their terms of service without it being effective after the next renewal. I felt ripped off.
Cyberdyne: good call on the precedent. It looks like a slippery-slope situation in the making here..


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5D4 - - - Video Firmware Upgrade!?!
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