Glitch with 5DIV and smallHD 501 Monitor.

I've been setting up my new camera & monitor to the way I had my old 5DII and DP6 monitor set up.
I use a camera Custom setting for stills, and another for video. Everything was fine until I got to the video with the 501.

For some reason I'm unable to pull up the camera "Info" screens on the monitor when the camera is in "Movie Mode". (There are no problems at all with either C setting when viewing the camera LCD display, without an HDMI cable plugged in.) I'm able to view the Info screen when I'm in Liveview, and I can view the Menu on the monitor in Movie Mode, but NOT the Info screen, which is critical for viewing and changing my settings!
The monitor and camera firmware are both up-to-date and I've tried a different cable, a quality Atomos, but same issue.

I have a support case with smallHD started but I'm not terribly confident they'll know what's going on. Any help would be awesome, as the monitor will be useless for video if I can't view my current settings on the 501 screen.

Not sure if this applies with the 5DIV, but you don't have a clean HDMI out mode engaged during movie mode have you? Many cameras seem to have this so that you can use and external recorder.

Alan

Resolved!!
Clean HDMI out was not the issue, but it made me recall one menu selection (out of the 10,000) I made in setting up the camera: There was an option under HDMI settings to NOT show camera info when outputting to an external monitor/recorder. They cautioned that the info shown on the screen could be captured in the recording (which is not the case), so I had selected it.

Thanks, Alan- brilliant!

(Then again, being only a video hobbyist, I suppose "clean" HDMI WAS the issue...)

Just curious if you could post a photo of your setup with the 5DMKIV and the monitor? Or a few, to show us how its setup?

I'm waiting to get a 2nd copy of my 501. The first developed a light leak from just a little pressure when a screen protector film was applied.
But here's what my rig looked like with my old DP-6 monitor and 5DII (from the "Show us your rig" thread). New rig will be set up the same.

I have to say that after racking focus with the touch screen camera LCD, I may well be unplugging the monitor when I want to do that-- it's pretty slick (at least to a hobbyist like me) even though I can't really control the speed with my 24-105.
I'll also be using the monitor with my stills setup when I'm shooting Manual, atop my RRS head.


Can't see the sticks, but it's sitting on a RRS TVC-33. Mic is an AT-BP4025, into a Marantz PMD661. If I ever get out of the poorhouse, I'd like to add a redrock follow focus/blue (not that I want to add any more weight, though!)


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Nice setup, looks complicated...lol, but very nice.