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Thread started 01 Oct 2017 (Sunday) 18:56
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Issues with Photoshop CC App

 
canongear
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Oct 01, 2017 18:56 |  #1

Hello
Just wondering if anyone would like to try and explain an issue that has just started happening when I'm using the Camera Raw Filter in Photoshop CC.
I know I should contact Adobe with any issues related to their products but, I'm already trying to solve another issue with them so, thought I would try my luck here before heading down that road.
I don't think the issue I'm trying to sort out with them is related to this one but, I could be wrong.

I hope this is the proper forum section for this, if not, my apologies.

Here is the issue.
When using any of the adjustment sliders in Camera Raw Filter, weird things happen to the image being worked on.
The weird things only happen if I move the sliders quickly and they appear very briefly on the screen.
Below is an example of what I mean.
The first picture is how it appears before I start making any adjustments.
The second picture shows an example of just some of the things that happen when moving the sliders quickly.
This one is like a picture in a picture.

Even though the below image is a JPEG, the same issues happen when using a RAW image.

This odd behavior doesn't prevent me from doing what I want to do but, this never use to happen.
It doesn't happen with either a JPEG or RAW file when I use the sliders in the develop module in Lightroom.

I'm using the up-to-date version of Photoshop.
Have uninstalled and re installed it a few times and the issue is still there.

I'll post 2 other pictures after to show even more of the odd things that tend to happen.

IMAGE: https://photography-on-the.net/forum/images/hostedphotos_lq/2017/10/1/LQ_878960.jpg
Image hosted by forum (878960) © canongear [SHARE LINK]
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IMAGE: https://photography-on-the.net/forum/images/hostedphotos_lq/2017/10/1/LQ_878961.jpg
Image hosted by forum (878961) © canongear [SHARE LINK]
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Damo77
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Oct 01, 2017 19:08 |  #2

Can you do this (external link) to provide us with more info?


Damien
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canongear
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Oct 01, 2017 19:19 |  #3

Damo77 wrote in post #18464187 (external link)
Can you do this (external link) to provide us with more info?

Here you go.
Computer will be 3 yrs old next February.
Guess I didn't do a complete shut down earlier today but did do a restart a couple of times.

I have a PC desktop running Windows 7 Professional and Photoshop 18.1.1. It is over 2 years old, and has 16GB of RAM. Its hard drive has 145GB free out of 232GB. The last time I shut down was earlier today. I have never run a cleanup program.




  
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canongear
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Oct 01, 2017 19:23 |  #4

Here is another example of the strange things happening.
This is just from moving the highlight slider back and forth quickly

IMAGE: https://photography-on-the.net/forum/images/hostedphotos_lq/2017/10/1/LQ_878963.jpg
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IMAGE: https://photography-on-the.net/forum/images/hostedphotos_lq/2017/10/1/LQ_878964.jpg
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Damo77
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Oct 01, 2017 19:33 |  #5

Definitely run Glary (external link) once a month.

I'd say this problem is related to the Graphics Processor. https://www.damiensymo​nds.net …ther-weird-behaviour.html (external link)


Damien
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canongear
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Oct 01, 2017 20:16 |  #6

Damo77 wrote in post #18464198 (external link)
Definitely run Glary (external link) once a month.

I'd say this problem is related to the Graphics Processor. https://www.damiensymo​nds.net …ther-weird-behaviour.html (external link)

Thank you very much for pointing me in the direction of the Graphics Processor.
I updated the drivers on the graphics card and that seems to have solved the problem.
I'm hoping that's the simple fix.

Had the computer at the computer shop a few days ago for various reasons, one of them being not able to do updates to the graphic card.
The person at the shop told me that the updates couldn't be done because the updates were for more current cards.
He said that he could change some settings so I wouldn't see the update request anymore.
Whatever changes he made must've been the cause of the Photoshop issues.

Thanks again.




  
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BigAl007
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Oct 02, 2017 06:13 |  #7

Just one note for the OP, when you open the image to the RAW filter in Ps unless you are working with a RAW file layer that was sent to Ps as a Smart Object, you are only ever dealing with non RAW RGB data. The only advantage you might have over opening an image previously saved as a JPEG is that you may, depending on your RAW settings, be working in 16 rather than 8 bit colour mode.

One of the advantages of working on a JPEG image in the ACR environment is that although the image is only 8 bit, the math that ACR generally does it's calculations with is in a higher bit space, so it has more precision and less rounding errors while it is working. It then simply does the necessary rounding stages to bring the data back to an 8 bit space when you exit back to Ps. Even outside of using the RAW filter, if you need to make some large changes to the colours in an image, it can be a good idea to convert an 8 bit image into 16 bit to do the work. Then when you have finished convert it back to 16 bit. Doing it this way can help to solve some of the posterization effects you can end up seeing in very finely graded areas such as the sky when working with HSL tools in 8 bit mode. This can be especially noticable if you are working in a large colour space, such as AdobeRGB, where the colour difference between each value is bigger.

Alan


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canongear
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Oct 02, 2017 21:31 |  #8

BigAl007 wrote in post #18464421 (external link)
Just one note for the OP, when you open the image to the RAW filter in Ps unless you are working with a RAW file layer that was sent to Ps as a Smart Object, you are only ever dealing with non RAW RGB data. The only advantage you might have over opening an image previously saved as a JPEG is that you may, depending on your RAW settings, be working in 16 rather than 8 bit colour mode.

One of the advantages of working on a JPEG image in the ACR environment is that although the image is only 8 bit, the math that ACR generally does it's calculations with is in a higher bit space, so it has more precision and less rounding errors while it is working. It then simply does the necessary rounding stages to bring the data back to an 8 bit space when you exit back to Ps. Even outside of using the RAW filter, if you need to make some large changes to the colours in an image, it can be a good idea to convert an 8 bit image into 16 bit to do the work. Then when you have finished convert it back to 16 bit. Doing it this way can help to solve some of the posterization effects you can end up seeing in very finely graded areas such as the sky when working with HSL tools in 8 bit mode. This can be especially noticable if you are working in a large colour space, such as AdobeRGB, where the colour difference between each value is bigger.

Alan

Thanks for the above information.
I use Photoshop mainly and my skills with it are pretty basic.
I do like learning things about Photoshop and Lightroom though.
The problem is remembering everything as I don't use it on a daily basis.




  
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Issues with Photoshop CC App
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