My Canon 7D Mark II started having an issue with the big wheel in the back when I try and change the aperture in manual mode. This dial is also used to scroll back and forth through you images when reviewing them. Has anyone experienced this issue?
Oct 18, 2017 22:28 | #1 My Canon 7D Mark II started having an issue with the big wheel in the back when I try and change the aperture in manual mode. This dial is also used to scroll back and forth through you images when reviewing them. Has anyone experienced this issue? CANON 7D Mark II - 85MM 1.8 24-105L IS - 50MM 1.8 STM -70-200 F2.8 L
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nardes Goldmember More info | Oct 18, 2017 23:19 | #2 Is it the same issue as described here:
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Thanks Dennis, but that was the first thing I checked and mine is all the way to the left in the unlocked position. I even went into the menu under custom control and my quick control dial Aperture setting in M mode is set for the large dial. I am stumped. CANON 7D Mark II - 85MM 1.8 24-105L IS - 50MM 1.8 STM -70-200 F2.8 L
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Oct 19, 2017 09:55 | #4 Called Canon support and they had me check the lock switch and verify the menu settings with no luck. They told me to send it in for repair. CANON 7D Mark II - 85MM 1.8 24-105L IS - 50MM 1.8 STM -70-200 F2.8 L
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mwsilver Goldmember More info Post edited over 6 years ago by mwsilver. (2 edits in all) | Oct 19, 2017 11:38 | #5 diamonddawg21 wrote in post #18475986  Called Canon support and they had me check the lock switch and verify the menu settings with no luck. They told me to send it in for repair.  Does the wheel actually rotate? Had you gotten it unusually wet prior to this problem? Did you try using it with more than one lens? Did you try it in other modes? Does it change the EC in Tv mode and Av mode? Did you try performing a full reset and removing the battery for a day? It may well need a trip to the factory, but it could also be a temporary electronic glitch. Try the reset and battery removal before before sending it in. You've got nothing to lose. Mark
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mwsilver, the wheel does rotate and the camera has never been wet or in extreme conditions. I tried it with all of my lenses and in AV,TV and manual mode and still nothing. I have not done a full reset or removed the battery for a day so I will give that a try. thanks for the tips and I will let you know how it goes. CANON 7D Mark II - 85MM 1.8 24-105L IS - 50MM 1.8 STM -70-200 F2.8 L
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apersson850 Obviously it's a good thing  More info | Oct 20, 2017 09:25 | #7 Does it or does it not work for scrolling through your pictures in picture review mode? Anders
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Oct 21, 2017 20:32 | #8 Does the 7DII have a secondary battery? I once had a problem with my 5DII that was not resolved until I removed the 'clock' battery. I know I have a 7DII, but I have never looked. Edward Jenner
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Oct 21, 2017 20:36 | #9 ejenner wrote in post #18477931 Does the 7DII have a secondary battery? I once had a problem with my 5DII that was not resolved until I removed the 'clock' battery. I know I have a 7DII, but I have never looked. Apparently it does have the clock battery but it is not removeable and is recharged via the main battery. >>> Pictures? What pictures? <<<<
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