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Thread started 12 Jul 2018 (Thursday) 15:13
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Canon's online store - What gives?

 
SkedAddled
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Jul 12, 2018 15:13 |  #1

Been trying for a few days to see if there's any Canon-direct paper offers,
only to get this error every time:

The store has encountered a problem processing the last request. Try again later. If the problem persists, contact your site administrator.

I figured it was only the link for papers, but I now see it also when trying for ink,
merchandise & gifts, education.

So, I'm just wondering if anyone else is experiencing this.
Trying to determine if it's on my end or theirs...


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RMyers
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Jul 13, 2018 13:29 |  #2

I get that when I go straight to the store and not following the link from the Canon USA website. And I need to be logged in. I think it is just from an expired log in cookie. Or try an incognito window.


Rusty Myers
Austin, TX
http://www.SamMyersPho​tography.com (external link)

  
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John ­ from ­ PA
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Jul 13, 2018 22:06 |  #3

You might give us a specific link to test. I can get to https://shop.usa.canon​.com …log/ink-paper-toner/paper (external link) (and others) without any issues.




  
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SkedAddled
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Jul 14, 2018 07:17 |  #4

John from PA wrote in post #18662271 (external link)
You might give us a specific link to test. I can get to https://shop.usa.canon​.com …log/ink-paper-toner/paper (external link) (and others) without any issues.

At this moment, that link redirects to https://shop.usa.canon​.com/maintenance.html (external link)

"OUR HEADS AREN'T IN THE CLOUDS. WE'RE JUST BUSY UPDATING OUR SITE."

Definitely on their end. ;-)a


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sjnovakovich
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Jul 14, 2018 17:57 as a reply to  @ SkedAddled's post |  #5

Their website is always a mess. I can't count the number of times I've called them about non-working pages and links.


Steve Novakovich
www.SteveNovakovich.co​m (external link)

  
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SkedAddled
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Jul 16, 2018 15:11 |  #6

sjnovakovich wrote in post #18662796 (external link)
Their website is always a mess.

You've got that right, Steve. -?

I just checked again about 2 minutes ago.
Their sites are back online, but I'm still getting seemingly random 'login'
and other errors.


Craig5D4|50D|S3iS|AF:Canon 28-135 USM IS|MF:Tamron SP 28-80|Tamron SP 60-300|Soligor 75-260|Soligor 400|Soligor C/D 500|Zuiko 50 f/1.8|others
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Canon's online store - What gives?
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