Canon Pixma Pro-100 Mistake!

This morning I was going to print 8 x 10 family photos (Christmas presents) on Canon Pro Platinum Photo Paper on my Canon Pixma Pro-100 printer when I made a horrible mistake. I have never used this paper before and when I loaded the rear tray I inadvertently loaded the piece of cardboard that was inside the plastic along with the photo papers (the photo paper is rather thick and the cardboard is thin & I just didn't notice it). Only after I saw the horrible ink-smeared output did I realize what had happened (see below).

I have no suggestions, sorry. Neat ART though.

Can't help, sorry.

.... but love the humor !

I think it would have been better if you didn't crop the left and right so much.

I have a 9000 mkii. I once loaded photo paper so that it printed on the back side. I had also tried to use generic ink in the MX522.
In both cases, my results were similar to yours.
And after similar cleaning, I too, had similar results with the folded paper, though not quite as bad as yours.
I gave up and tried printing a simple 6x4 photo in each printer and they came out fine.
That was several years ago and I've not had any issues since.
Hope this helps somehow.
Best of luck to you.

bpalermini wrote in post #18769092
I think it would have been better if you didn't crop the left and right so much.

Good point. I just took a quick snapshot with my phone so the original wasn't actually cropped. Also, the ink has dried now (although the paper is kind of curled) so it looks a LOT better. Perhaps I can use this one as a Christmas present after all. Now that it is dry, it is unlikely that anyone will even notice that there was a problem with the printer.

Here is the dry, uncropped version. MUCH better, yes?

icopus wrote in post #18769124
I have a 9000 mkii. I once loaded photo paper so that it printed on the back side. I had also tried to use generic ink in the MX522.
In both cases, my results were similar to yours.
And after similar cleaning, I too, had similar results with the folded paper, though not quite as bad as yours.
I gave up and tried printing a simple 6x4 photo in each printer and they came out fine.
That was several years ago and I've not had any issues since.
Hope this helps somehow.
Best of luck to you.

Thanks for your reply. Now I don't feel so alone. I have probably used up almost a ream of paper with the Bottom Plate Cleaning utility and I am still getting ink smears. To add insult to injury, three (yes THREE) of the Pro-100's ink tanks went completely dry today: Blue, Yellow, and Magenta. I had replacement cartridges (genuine Canon ink) on hand, but unfortunately I installed Photo Magenta instead of Magenta, prompting an error message from the printer and necessitating taking out the 2nd Photo Magenta & installing a new Magenta (here's hoping the Photo Magenta cartridge doesn't go dry before the Photo Magenta runs out). I have to say that today has just not gone well at all.

I also finally decided to try printing something (other than the folded paper Rorschach Test--er, I mean, folded paper from the Bottom Plate Cleaning utility) even though all of the folded papers were still coming out very streaked. First, I printed a wimpy little word processing document ("This is a test") and that came out OK, so then I tried printing a sheet of Avery stickers and they came out OK as well. My next task will be to try printing out an actual photo to see what happens.

Of course, if the new photos all come out fine, all of the other recipients will probably be disappointed that they did not get the "artsy" one.

I've printed on the wrong side of a 13x19 sheet of luster, print was smudged and wet similar to yours.. I didn't do any special cleaning, just stuck a new piece in and hit print. Turned out flawless.

That's awesome.

Apparently I didn't ruin my printer and won't have to run folded papers through it forever and ever, hopelessly waiting for one to emerge without ink stains.



Because I really, really didn't want to have to do that.

I skipped the replies, so sorry if you have a solution already, but it looks to me like your paper is not flat.

I had this issue and went nuts until I figured out it was just a VERY light bend in the paper.

Try new paper. Once the photo paper bends, it's tough to get it flat again.

Okay, just scrolled up and re-read your post. Have you tried printing since sending through the cardboard?

Your printer is probably fine!

I sent paper through upside down at least once a year Same (ish) result.

If you get smears like that on photo paper, it's (most likely) because it warped.

Yes, you will get that with folded paper. It's going to press places it shouldn't.

EDIT TO ADD: That printer is a tank! I wish I'd kept mine when I upgraded to the Prograf1000. The Pro-100 is by far the best bang for the buck printer!

Now I know how this happened:

ozziepuppy wrote in post #18769151
Good point. I just took a quick snapshot with my phone so the original wasn't actually cropped. Also, the ink has dried now (although the paper is kind of curled) so it looks a LOT better. Perhaps I can use this one as a Christmas present after all. Now that it is dry, it is unlikely that anyone will even notice that there was a problem with the printer.

Here is the dry, uncropped version. MUCH better, yes?

Hosted photo: posted by ozziepuppy in
./showthread.php?p=187​69151&i=i131103266
forum: RAW, Post Processing & Printing

Although I don't think I will save this one to my Gallery. Wouldn't want to show off.

Location says "Kansas" but the family is from 3 mile island?

Sorry, I could not help myself.


I have made this same mistake,..
I gave up on cleaning (in fact I don't think i even knew about the plate cleaning you are doing) and just went back to printing with correct paper and all has been good since.

Make sure all of the rollers are clean and do not have ink smeared on them:

https://www.lightroomq​ueen.com …n-interior-rollers.22767/

kirk

kirkt wrote in post #18769428
Make sure all of the rollers are clean and do not have ink smeared on them:

https://www.lightroomq​ueen.com …n-interior-rollers.22767/

kirk

I read the information in the link with interest and will try the alcohol-soaked paper and the new black ink cartridge (although given the timing I don't think it is the black ink cartridge).

Yes, I have run all of the Canon cleaning utilities repeatedly. The folded paper is required for the Bottom Plate Cleaning utility.

Since the page of stickers and the test Word document both printed out OK yesterday, it is possible that this morning's problem (see photo below: all four corners of the 8 x 10 were smeared with ink) MIGHT be the result of non-flat photo paper--although it seems unlikely because the package is brand new.