need 7D ii raw file help

I just upgraded from 7D to the mark II. Also a new 70-200 2.8 IS. Normally, when I import into LR, I am able to 'preview' my raw images. It's not happening for me now. My OS is still 7, and my LR is version 4.4.1. Can someone tell me what I need to do?

Thanks so much,
Janie

You need to update your software in order to read the new cr2 files made by the 7D MKii

OK...My LR software? I just looked on Adobe and is it true that you can't do an 'upgrade' but have to purchase it by the month?

https://www.damiensymo​nds.net …-raw-files-wont-open.html

jag757 wrote in post #18839343
I just upgraded from 7D to the mark II. Also a new 70-200 2.8 IS. Normally, when I import into LR, I am able to 'preview' my raw images. It's not happening for me now. My OS is still 7, and my LR is version 4.4.1. Can someone tell me what I need to do?

The .CR2 RAW files from the 7DMkII are different from those of the 7D. The II was launched well after Lightroom 4.x and so LR4 can't read those RAW files. Support for the 7DII requires Lightroom version 5.7 or higher.

Your options are....
1. Use the free DNG converter https://helpx.adobe.co​m …/adobe-dng-converter.html to convert the files so that Lightroom 4.x can read them.
2. Buy a version of Lightroom 6 stand alone (if you can find one). Adobe no longer sells the stand alone/perpetual license version of Lightroom.
3. Sign up for Adobe creative cloud Photography plan (pay a yearly subscription for Lightroom and Photoshop).
4. More to a different RAW converter package such as On1, Capture1 etc etc.

jag757 wrote in post #18839354
OK...My LR software? I just looked on Adobe and is it true that you can't do an 'upgrade' but have to purchase it by the month?

Yes.

B&H appear to still be selling the disk version but I believe it is a full version not an upgrade https://www.bhphotovid​eo.com …lightroom_6_dow​nload.html

Or use DPP....

Just so I understand correctly, if I find a LR 6 disc to purchase, I can import the raw files from the 7d2 as I did in LR4 and the 7D?

Just convert to DNG format like the rest of us. It's no big deal.

jag757 wrote in post #18839373
Just so I understand correctly, if I find a LR 6 disc to purchase, I can import the raw files from the 7d2 as I did in LR4 and the 7D?

Yes, that is correct. You should also be able to update version 6 to its last available version, 6.14. The catalog in version 6 is different than the catalog in version 4. When you install version 6 it should ask you about importing the version 4 catalog into the version 6 catalog. Finally, version 4 will not disappear from your machine and can actually be run separately from version 6 although I'm not sure you can run them at the same time.

I tried converting to dng in LR 4 and it didn’t work.

jag757 wrote in post #18839397
I tried converting to dng in LR 4 and it didn’t work.

Can you clarify? Did you get an error message?

jag757 wrote in post #18839397
I tried converting to dng in LR 4 and it didn’t work.

Dan Marchant wrote in post #18839359
1. Use the free DNG converter https://helpx.adobe.co​m …/adobe-dng-converter.html to convert the files so that Lightroom 4.x can read them.

You have to use the CONVERTER that Dan mentioned

john crossley wrote in post #18839422
You have to use the CONVERTER that Dan mentioned

Duh, of course! I'm such a dummy. I did not read his post carefully and thought he was trying to convert it in the .dng converter not in Lightroom 4 itself.

https://helpx.adobe.co​m …ug-supported-cameras.html

Take a minute to look for the information about camera compatibility and you will find what you need.

Adobe, and pretty much all other raw converter software authors, release updates to their raw converters as new cameras (and their new raw files) hit the market. This is a necessary process because there is no standard or universal raw file format - each manufacturer can, and does, establish their own proprietary raw file format and can vary it by camera model, even new versions of the same camera (for example, 7D > 7DII).

Adobe established the DNG format as a documented "standard" of sorts and produces a FREE DNG Converter application which will use Adobe's raw file conversion engine to take all supported raw files and convert them to the "standard" DNG format - most of the time, this results in a DNG file that is backward compatible with older raw converters that support DNG files.

This is the backdoor way to use old software with new raw file formats that are not directly supported in the old software.

The cons? It adds a step to the process of raw file conversion, takes up more disk space, etc.

Some may also add that you should upgrade to the newer versions of LR that directly support your camera's raw files - the newer LR versions have a more comprehensive and robust set of tools to edit raw files directly within the converter environment, reducing the need to process your files outside of the raw converter (in a pixel editor like Photoshop), as well as better conversion algorithms, color profiles, noise reduction and sharpening, etc., compared to older versions of LR. The newer versions of LR, however, may require computational resources that are beyond what an older machine can handle (processor, RAM, graphics card), so consider that changing to a newer version of LR may open a can of worms.

kirk