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FORUMS Cameras, Lenses & Accessories Canon Digital Cameras 
Thread started 01 Aug 2020 (Saturday) 21:14
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Very odd re: trying to order a R5 from B&H

 
dougsturgess
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Aug 01, 2020 21:14 |  #1

So, I'm trying to place an order with B&H online tonight for an R5 body. I get this message when I go to my cart: " Shipping Restriction - There are currently no shipping methods available to that location due to carrier regulations regarding products containing lithium batteries. Please select a different shipping destination or remove these items from your cart." My shipping destination is Atlanta.

Has anyone run into this before?


Doug Sturgess
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doug-sturgess.artistwebsite​s.com

  
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Nogo
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Aug 02, 2020 01:15 |  #2

dougsturgess wrote in post #19102633 (external link)
So, I'm trying to place an order with B&H online tonight for an R5 body. I get this message when I go to my cart: " Shipping Restriction - There are currently no shipping methods available to that location due to carrier regulations regarding products containing lithium batteries. Please select a different shipping destination or remove these items from your cart." My shipping destination is Atlanta.

Has anyone run into this before?

Probably just try again in the morning. You may have run into their Sabbath restriction. Their system may have thought it was not sunset yet. Other than that, I would try shipping to another address and just enter your normal address just in case there is a database error that is not visible to the user.


Philip

  
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AcademicNomad
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Aug 02, 2020 01:18 |  #3

Most probably a temporary glitch.


Desire to learn; a camera & a few other things.

  
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dougsturgess
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Aug 02, 2020 11:08 as a reply to  @ AcademicNomad's post |  #4

Must have been a glitch. I ordered fine this morning. What I found out about Lithium batteries is more recent regulations allow lithium batteries to be shipped by air IF they are accompanied by equipment, like ordering a new camera that comes with one. The extra batteries I ordered MUST be delivered by ground since they are shipped as batteries without their original equipment.

Thanks, everyone. Appreciate this forum.


Doug Sturgess
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doug-sturgess.artistwebsite​s.com

  
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Very odd re: trying to order a R5 from B&H
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