Downloading from camera in RAW

I have always shot and downloaded in JPEG only. I have recently retired and one of my goals is to shoot in RAW and learn to edit. I have an XSI and a 7D and I have the DPP software that came with the cameras. Last week I went out and shot 26 pictures in both JPEG and Raw. I tried downloading to my computer, the first 2 pictures would download and that was all, tried 2 more times and the same 2 pictures download each time I try. I download by connecting the camera to the computer and downloading directly from the camera, in this case I was using the XSI, any idea what the problem could be? Would appreciate any help!

imagesbybillmarlow wrote in post #19205253
I have always shot and downloaded in JPEG only. I have recently retired and one of my goals is to shoot in RAW and learn to edit. I have an XSI and a 7D and I have the DPP software that came with the cameras. Last week I went out and shot 26 pictures in both JPEG and Raw. I tried downloading to my computer, the first 2 pictures would download and that was all, tried 2 more times and the same 2 pictures download each time I try. I download by connecting the camera to the computer and downloading directly from the camera, in this case I was using the XSI, any idea what the problem could be? Would appreciate any help!

.
Do you happen to be using an Apple computer, like an iMac or one of those Mac Books?

If so, RAW is extremely easy, and you don't have to set anything up or know what to click on or anything; you just stick the memory card in the card reader, and - presto! - iPhotos opens up and says, "do you want to import these photos?" . You click on the "YES" button, and it just does it all for you.

If you're using something other than an Apple, then I'm not sure what you need to do. . I used to use PCs, then in 2008 when I started shooting RAW, I couldn't figure out how to get the images downloaded onto my computer. . Someone told me it was super easy on an Apple, so I bought an Apple and have been doing it the easy way ever since.

I think if you're using a PC, you would need to know what program to open, and then you have to open it manually by clicking on it. . At least I think it's that way, because way back when I used a PC, nothing just automatically opened up for me when I put the memory card in the card reader. . In your case, I think it may be DPP that you would need to manually open, and then somehow get the photos from the memory card to DPP ..... but I'm not sure how you would do that if it doesn't automatically prompt you by having a little window pop up, asking if you want to import the files.


.

imagesbybillmarlow wrote in post #19205253
I have always shot and downloaded in JPEG only. I have recently retired and one of my goals is to shoot in RAW and learn to edit. I have an XSI and a 7D and I have the DPP software that came with the cameras. Last week I went out and shot 26 pictures in both JPEG and Raw. I tried downloading to my computer, the first 2 pictures would download and that was all, tried 2 more times and the same 2 pictures download each time I try. I download by connecting the camera to the computer and downloading directly from the camera, in this case I was using the XSI, any idea what the problem could be? Would appreciate any help!

I don't know about the specifics of your camera, but I find camera-tethered-to-computer operations to be a bit flaky in general, even with my expensive R5. The computer does not see a storage device; it sees a media device with all kinds of layers that are not useful for just getting the files into the computer's storage.

With the R5, I had files copy into the computer with 0 bytes that were videos that played back fine in-camera (until I low-level-formatted the CFExpress card), "moves" that only copied; the camera shutting off during a move with only half of the files copied and none moved, forcing me to set the camera to never shut off, which I could forget and drain my battery.

It is a good idea to have a good reader, and resort to tethering only when doing things that can only be done with tethering, like using computer software to control exposures or using the camera as a streaming webcam.

First step, get a card reader. From here you can choose several ,ethics of moving your images onto your computer. You can use dpp to import from the card. Or you can simply customize and paste the files into the computer, an import into DPP from there.

imagesbybillmarlow wrote in post #19205253
I have always shot and downloaded in JPEG only. I have recently retired and one of my goals is to shoot in RAW and learn to edit. I have an XSI and a 7D and I have the DPP software that came with the cameras. Last week I went out and shot 26 pictures in both JPEG and Raw. I tried downloading to my computer, the first 2 pictures would download and that was all, tried 2 more times and the same 2 pictures download each time I try. I download by connecting the camera to the computer and downloading directly from the camera, in this case I was using the XSI, any idea what the problem could be? Would appreciate any help!

Which operating system? Using Windows 10, the operating system asks me what I want to do- import photos, do nothing, or view contents (open the folder). I'm using an XSi and 7D2, and they both behave the same.
Do you see all the pictures when viewed in the camera?

The file type is irrelevant. Downloading RAW files is exactly the same as downloading JPEG files.
When you attach your camera to your computer the Canon EOS Utility software will automatically open. All you have to do then is select the images that you want to download. You also have the option of selecting a destination folder if you don’t want the images to go into the default folder.

Thank you Tom but unfortunately I am using a PC. My JPEGs always downloaded very easily, was just a matter of hooking the camera to the computer and I would be prompted to download. Thanks for your input!

Thanks guys! I will get a card reader, had been thinking about getting one for quite a while but kept putting it off! Any recommendations? I am using Windows 10 in my computer. I don’t think the Canon utilities comes up automatically when I turn the computer on, I will try to check this out later. Maybe I need to click on the Canon utilities manually before downloading. Thanks again!

Some programs do two things:
1) read and copy files from memory card
2) import them into their photo database

The program might or might not 'know' which files it has already read from memory card to harddrive.

You can use the program to do #1, but you do not 'have to' use the program for #1.
For example, I often copy photos from memory card to harddrive using standard file Copy capabilities embedded in your Operating System software (Windows or Apple iOS).

Depending upon the brand and model of camera, the RAW file might have a filename extension of .crw or .cr2, .arw, .srf, .sr2, .nef, .nrw and so on. Look for those file extensions

Once copied to harddrive, you can tell your RAW conversion program to Import the photos into its database of photos. It does not have to have performed step #1 above.

imagesbybillmarlow wrote in post #19205348
Thanks guys! I will get a card reader, had been thinking about getting one for quite a while but kept putting it off! Any recommendations? I am using Windows 10 in my computer. I don’t think the Canon utilities comes up automatically when I turn the computer on, I will try to check this out later. Maybe I need to click on the Canon utilities manually before downloading. Thanks again!

Just get one that uses usb3.0, it'll run faster. There really isn't much difference in them as they are a pretty simple device

Thanks for the info!

imagesbybillmarlow wrote in post #19205348
Thanks guys! I will get a card reader, had been thinking about getting one for quite a while but kept putting it off! Any recommendations? I am using Windows 10 in my computer. I don’t think the Canon utilities comes up automatically when I turn the computer on, I will try to check this out later. Maybe I need to click on the Canon utilities manually before downloading. Thanks again!

If you do use a card reader, be very careful when you re-insert the CF card into your 7D. Misaligning the wire contacts as you insert it into the camera, resulting in a bent pin, calls for a repair by a repair shop which is a pain in the you-know-what. I made that mistake once and now only remove the CF card when I absolutely have to. The SD cards are not an issue.

I found that the USB connector in my 7D became unreliable after it got older, and the slightest camera movement during the download could cause a fail. After finding the USB connector was the issue, I made sure the camera was on a table and had no chance of any movement once the download started. I use DPP to do the download and have no issues.

Gregsiem wrote in post #19205471
.
If you do use a card reader, be very careful when you re-insert the CF card into your 7D. Misaligning the wire contacts as you insert it into the camera, resulting in a bent pin, calls for a repair by a repair shop which is a pain in the you-know-what. I made that mistake once and now only remove the CF card when I absolutely have to.
.

.
Perhaps your experience is an extreme outlier.

I have used CF cards for many years - since 2008. . I usually do a card download to the computer about three times per week, so that would be approximately 2,000 times that I have stuck a CF card into a card reader, and another 2,000 times that I have stuck a CF card back into the camera.

I have never exercised any care or thought to any of these actions. . I just stick 'em in, mindlessy, while I am walking, or driving, or watching something on the computer. . And I have never had a single problem with a bent ppin, nor any other kind of card malfunction. . I think that perhaps exercising care and caution may not be very necessary when handling CF cards.

.

Been using CF cards since 2002, never used camera-to-PC cable connection to transfer images, always using a card reader to do the transfer. I never had CF pin issues either. I do not slam-it-in-thankyouma'am, but exercise a deliberate and not-rushed insertion into the slot (of reader or of camera); not at all slow in the action. 'Care and caution' has never been part of memory card insertion, and neither has 'mindless'.

imagesbybillmarlow wrote in post #19205348
Thanks guys! I will get a card reader, had been thinking about getting one for quite a while but kept putting it off! Any recommendations? I am using Windows 10 in my computer. I don’t think the Canon utilities comes up automatically when I turn the computer on, I will try to check this out later. Maybe I need to click on the Canon utilities manually before downloading. Thanks again!

Make sure that the DPP version is the latest and includes the cameras that you are using. You can download the updates at Canon's site.

Of course, getting a card reader is super easy, or most pc's have a slot that accepts SD cards.