This may be old news to many but it surprised me yesterday. I have used DeNoise AI for many months now and it has never given me any trouble with my hardware or video card/video drivers. A couple of days ago the Nvidia drivers were updated and DeNoise started complaining about that. It couldn't run with the latest video driver and fell back to "CPU acceleration" which was noticeably slower and would often stop working. I sent Topaz customer support an e-mail and they said they were aware of the issue. The explanation was that Nvidia has a bug in the new driver and the current solution after a few Topaz/Nvidia programmer consultations is to fall back to the May driver version for now. Topaz kindly provided a link to that driver but the link sent me to the current driver so I went to Plan B.
I went to Nvidia customer support next, via their live online chat. After some discussion and system info investigation the Nvidia tech asked me if I was using the Game Ready driver or the Studio driver. Huh? I have always let the Nvidia app do it's own thing, and Game Ready was all I ever knew about. He said the Studio drivers are tailored to apps from Adobe and other similar apps. The current Studio driver version still didn't help with DeNoise but a slightly older version did the trick. Bingo, DeNoise is happy again.
Then as we were about to end the chat session he linked me to the newest Nvidia GeForce Experience app. It looks through your system for apps it knows how to set preferences for to maximize the app for an Nvidia card. For me it hit on these. Can it/does it really help? I can't say with certainty but my Lightroom is now loading faster. The "preferences" settings don't look any different then before but it does seems to run quicker.
I am on driver 462.59. The current 471.11 kills Topaz.
https://www.windowscentral.com …studio-and-gaming-drivers
https://www.nvidia.com …imal-application-settings![]()
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