350D Question

Hi, I'm new here, just have a quick question, I did a couple searches and couldn't find anything, found some close, but not exactly.

Anyways, I just purchased a canon 350d, and I've been loving it.

Tonight, I don't know why, but I decided to look in the CF slot, and I see a pin, bent over.

Now, I do not use excessive force, and I know which way the card goes in. I am very very careful with my cameras. I have used CF cards before, and never have bent a pin.

The camera still works fine, but I am thinking that I should probably have this replaced.

I am wondering if anyone knows if this is something that is sometimes covered under warranty by canon.

I know that they could simply claim that it was abuse on my part, and that would be that, but I'm hoping that Canon is a little easier to work with.

Anyways, any answers would help ease my mind, and help me make a decision on whether or not to send it to them to get fixed.

Thanks,

Mark

It is not covered by warranty by Canon. A few years back i bent a pin in my Canon A80 and went down to Canon to see if they could fix it. They said it is not covered by the warranty but they fixed it free anyways. This may have been a one time deal just for me. They said it was my falut about the bent pin.

But 2 thumbs up for Canon on that deal!

If its working fine, then leave alone

I would take it back to the place of purchase and see if they will return it under warranty on your behalf.. If you return it to canon more than likely they will charge you to get it fixed and claim that's not part of the warranty cover.. Shops are easier to covince.


I'd have a look which pin it is and do a search for the pin configuration for CFII cards and see if you can work out which pin it is and whther it's going to effect the flash card or not. If not then ignore it.

are you sure its one of the pins and not something else? But if its working fine... it might be tempting to leave it.

it sure looks like its one of the pins.. it looks like its number 38, or 39 to me which on the chart i'm looking at http://pinouts.ru …lash_pinout.sht​ml#AddrBus , 38 says VCC, and 39 Says !CSEL


well, the pin is out of the way now,

The camera still seems to be recording just fine?? Are there any tests that I can do to make sure that everything is working how it is supposed to?? I mean, I would think that if it was missing a pin, the thing wouldn't record right? Unless it was a pin that wasn't used, but with the chart I was looking at, it kinda looked like an important one.

I don't know, maybe i'll try calling canon tomorrow, and see if I can get them to cover it under warranty, and If not, I guess I can just keep shooting it how it is.

I think as long as it is OK. You can just leave it and start shooting...

Weird that everything still works.

That's what I was thinking. But maybe I got lucky, and the Pin that broke is a pin that isn't used. I am going to try talking to canon in the morning on the phone, I'll call the service line, and just see what they have to say. I've only had this thing for 3 weeks now, but things happen I guess. Hopefully canon will see my side of the whole deal, and realize that I really didn't abuse the thing, and try jamming the card in the slot. I mean, if I did that woudln't you think that I would have damaged more than one pin? Just my thoughts, anyways, thanks for all the responses,,

Mark

I had a similar thing.

Is it one of the end pins?

If it is then there is nothing to worry about. One of the four end pins is not used and is actually missing from the card slot on the camera. Some CF cards have what looks like a pin inserted in the corresponding hole in the card. It is likely that this worked loose and got bent then was left behind when the card was removed.

I pulled a card out once and saw a bent pin stuck in the card. I looked in the camera and saw a pin missing and added them together and came up with a dead camera needing return for repair. I pulled the bent pin out (It took some doing) and tried the same card in the camera and everything was working as it should.

Yikes, too familiar! I bent a pin on my first XT, and left it that way for a while....then one day the pin broke all the way off, and the camera completely quit working. I suggest you don't let it get to that point like I did I eventually had to have it completely replaced with my store warranty at bestbuy. The problem was, they didn't just take the camera and gave me a new one, instead it was a painfully difficult ordeal and quite humiliating as they thought I was jamming my card in there wrong or something....they treated me like a dumb kid!!!! Eventually, I got annoyed and called my father (no one messes with him) He came into Bestbuy in his expensive business suit (looking a lot more important than me) and instantly talked them into replacing my camera that very day. As for Canon, I called there first thing, and they were going to take way too long to fix it.

It was actually a pin right in the middle of the row that is towards the back side of the camera. I talked to canon this morning, and they told me they can't determine if it is warrantable over the phone, i have to send it in, but the guy said if the camera is working fine, it was probably just a dummy pin. I did decide that I will put myself in misery and send the camera in, just for the simple chance that they may decide to be nice, and cover it under warranty. I'll sure try for that anyways, I guess it just bugs me that I know that there is a pin missing haha, even though the thing works just fine.

So, looks like i'll be out with my camera for a couple weeks . At least I can still use my 35mm. But I really love using the XT, so much fun, and I get what I consider to be great shots, I just do it for a hobby.

ElectricHarmony, I know what you mean about being treated like a dumb kid, it's really stupid that companies do that, at least the guy with canon on the phone understood that I knew how to put a flash card in, I really really really, hate best buy, lol.

Mark

Good Luck, come back when it is resolved, it would be interesting to hear what happened.

Never had a memory card insertion problem with ANY device, I hope I don't share your experience one day....

Hey, bringing this thread up from the grave... but pyrex wanted me to come back when i found out what canon was going to do .

Well, they went in my favor and are going to repair my camera under warranty yay.

the email that i got doesn't say what type of repair they are going to do.. but i'm sure they'll replace either the pin, or the whole slot assembly, I dont' know if they can just replace the pin.

so hopefully i'll be holding it again in a week or so