Approve the Cookies
This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and our Privacy Policy.
OK
Forums  •   • New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear
Guest
Forums  •   • New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear
Register to forums    Log in

 
FORUMS Cameras, Lenses & Accessories Canon Lenses 
Thread started 26 Jul 2006 (Wednesday) 12:48
Search threadPrev/next
sponsored links (only for non-logged)

Any Canadians send their 70-300 IS to Canon Canada for fixing?

 
Doctor ­ T
Member
Avatar
39 posts
Joined May 2006
Location: Toronto, ON, Canada
     
Jul 26, 2006 12:48 |  #1

I just sent off an email to Canon Canada to ask how they are handling the 70-300 IS service fix (http://www.usa.canon.c​om …922&keycode=211​2&id=28468 (external link))

Just wondering if any fellow canucks have already gone through the motions and how it's going so far. I mainly want to get an idea of the turnaround time as I got to figure it into my schedule and just generally how Canon Canada is dealing with the problem.

cheers,
Rob


Canon EOS 20D
Sigma 17-70mm f2.8-4.5 DC Macro
Canon 35mm f2 | 50mm f1.4 USM | 70-300mm f4-5.6 IS USM

You are
What you do
When it counts---The Masao

  
  LOG IN TO REPLY
Hermeto
Cream of the Crop
Avatar
6,674 posts
Likes: 2
Joined Oct 2005
Location: Toronto, Canada
     
Jul 26, 2006 13:30 |  #2
bannedPermanent ban

I know nothing about Canon service in Canada, but I’m bringing them my XT and 24 -70 L for calibration and sensor cleaning on Saturday, most likely..
I’d like to hear more about their service too!


What we see depends mainly on what we look for.

  
  LOG IN TO REPLY
Mediasoldier
Senior Member
Avatar
560 posts
Joined Apr 2006
Location: Toronto, ONT
     
Jul 26, 2006 13:53 |  #3

I was recommended to bring my XT to them aswell (they are in misissauga right?), I have a few hot pixels.

Anyone have any idea how long it will take if I bring the camera directly to them?


Photography of Trevor Henry (external link)
Canon Digital Rebel XT (350D) w/ BG-E3 Grip

Canon EF-S 18-55mm | Canon 50mm f/1.8 MkII |
Sigma 105mm EX DG Macro | Sigma 70-300mm DG MACRO | Sigma 10-20mm EX DG

  
  LOG IN TO REPLY
Hermeto
Cream of the Crop
Avatar
6,674 posts
Likes: 2
Joined Oct 2005
Location: Toronto, Canada
     
Jul 26, 2006 13:56 as a reply to  @ Mediasoldier's post |  #4
bannedPermanent ban

About two weeks, I was told..


What we see depends mainly on what we look for.

  
  LOG IN TO REPLY
calgaryphotographer
Senior Member
338 posts
Joined Mar 2005
     
Jul 26, 2006 15:18 |  #5

Canon Canada's been really good with me so far! Highly recomeneded!


CANON EOS 300D | Canon 100-400 f/4.5-5.6 L IS | CANON EF-S 18-55 F/3.5-5.6 | Some soft Hood | CANON EF 75-300 F/4.5-5.6 III USM | Canon ET-60 Hood | Canon EF 50 f/1.8 | Canon ES-62 Hood | CANON 430EX | MANFROTTO TRIPOD | Canon RC-1 Remote | A WHACK OF BP-511'S | SANDISK CF CARDS | LOWEPRO MINI-TREKKER AW |

  
  LOG IN TO REPLY
Jarrad
Senior Member
Avatar
801 posts
Joined Jan 2005
Location: B.C., Canada
     
Jul 26, 2006 20:13 |  #6

It took 6 weeks for Canon Canada to let me know that my 24-70 was "uneconomical to repair". :rolleyes:


.com (external link)

  
  LOG IN TO REPLY
annab_99
Member
Avatar
127 posts
Joined May 2006
Location: London, Ontario
     
Jul 26, 2006 21:57 |  #7

I think it varied by what the problem/repair is. I took my camera into Canon for a sensor clean on a Wednesday and on Tuesday following week they had it shipped back at my house.


Canon 5D MKII
Canon 30D
50mm f/1.8 II
EF 24-70mm f/2.8L
EF 70-200mm IS f/2.8L

  
  LOG IN TO REPLY
BearLeeAlive
All butt cheeks and string.
Avatar
30,200 posts
Likes: 70
Joined May 2005
Location: Calgary, AB
     
Jul 27, 2006 08:11 |  #8

I took my 20D, 17-85 & 70-200 in shortly after purchasing them as they were back focusing. I needed them in less than 2 weeks and they got them back to me in just over a week. I did plead a bit as they had said it would be 2+ weeks normally. Everything was calibrated, I never did find out what the issue was but a focus test showed them to be bang on after calibrating.

So, my only experience with the was good. Thankfully there is a repair centre here in town.


-JIM-

  
  LOG IN TO REPLY
Doctor ­ T
THREAD ­ STARTER
Member
Avatar
39 posts
Joined May 2006
Location: Toronto, ON, Canada
     
Jul 27, 2006 15:48 |  #9

Anybody with Canon Canada service experience specifically for the 70-300 portrait issue?

Anyway, I got a reply from them, just a cut-n-paste job of the same Canon USA service note from the link I already sent them :rolleyes:, except with Canadian addresses at the bottom. Was hoping to get at least an indication how long it would take. I'm hoping they fix it locally and not send it to the States. Dropping it off will be a pain too since they are in Mississauga, open during business hours only and I work in downtown Toronto... *sigh*... I'll give them a call, maybe I'll get more info...


Canon EOS 20D
Sigma 17-70mm f2.8-4.5 DC Macro
Canon 35mm f2 | 50mm f1.4 USM | 70-300mm f4-5.6 IS USM

You are
What you do
When it counts---The Masao

  
  LOG IN TO REPLY
sponsored links (only for non-logged)

1,700 views & 0 likes for this thread, 7 members have posted to it.
Any Canadians send their 70-300 IS to Canon Canada for fixing?
FORUMS Cameras, Lenses & Accessories Canon Lenses 
AAA
x 1600
y 1600

Jump to forum...   •  Rules   •  Forums   •  New posts   •  RTAT   •  'Best of'   •  Gallery   •  Gear   •  Reviews   •  Member list   •  Polls   •  Image rules   •  Search   •  Password reset   •  Home

Not a member yet?
Register to forums
Registered members may log in to forums and access all the features: full search, image upload, follow forums, own gear list and ratings, likes, more forums, private messaging, thread follow, notifications, own gallery, all settings, view hosted photos, own reviews, see more and do more... and all is free. Don't be a stranger - register now and start posting!


COOKIES DISCLAIMER: This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and to our privacy policy.
Privacy policy and cookie usage info.


POWERED BY AMASS forum software 2.58forum software
version 2.58 /
code and design
by Pekka Saarinen ©
for photography-on-the.net

Latest registered member is NekoZ8
1678 guests, 95 members online
Simultaneous users record so far is 15,144, that happened on Nov 22, 2018

Photography-on-the.net Digital Photography Forums is the website for photographers and all who love great photos, camera and post processing techniques, gear talk, discussion and sharing. Professionals, hobbyists, newbies and those who don't even own a camera -- all are welcome regardless of skill, favourite brand, gear, gender or age. Registering and usage is free.