Well I got a Sigma 70-200 2.8 that needed "calibration" I assume - I don't care , I just new it was too soft wide open. After the first try of the lens , noticed no wide open shot looked acceptably sharp. Tried many techniques over the next few days - could not get a wide open shot I was happy with. I could see it was not a front / back focus problem , I tried manual focus , near and far subjects , various focal lenghths ,so I was confident it was too soft wide open. Compared images taken with an earlier Pentax mount Sigma 70-200 - they were obviously much better. A bit soft wide open as you would expect , but much better than my new lens.
So that is it - I could describe precisely the symptons - I'm curious to know what needs to be adjusted by the techs , but I probably would not understand anyway 