Maureen, I remember interning as a nurse at a hospital during 9th grade. It was only a short time, but at a floor with very old people. The nurses were boring as hell and only wanted to have coffee breaks. They made me do the dishes and stuff like that, but otherwise I didn't get to do much.
As I finally got restless (and tired of listening to them over coffee), I began to sit down and actually talk to the men and women. I figured, if all the papers say nurses etc are too busy to talk to the people, then at least I can. So, I did. And they trully liked it. I listened to one woman who felt bad about being alone there, another man showed me how to make swans out of paper, a third woman loved my drawings and so on. One woman needed a wash, and nobody told me to do it, but I did it anyway. The old woman told me "This isn't your job, and I feel terrible that you have to see me like this." I think I replied something like "Don't be."
I don't know why, but her words just stuck with me. And when I left she kept one of my drawings and the man gave me some of his origami. 