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Thread started 23 Oct 2006 (Monday) 14:27
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So You Want To Know The Repair Cost?

 
canonloader
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Oct 23, 2006 18:08 |  #16

One good thing about the refurb is it just might be *better than new*

Thats what I'm thinking. :D


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AirBrontosaurus
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Oct 23, 2006 18:15 |  #17

That sucks man. I know you were excited for that lens, and I bet you were looking forward to getting some killer macros with it.

If the seller is being a jerk about it, then that's even worse. I don't have any good advice for you or anything; just wanted to say sorry it happened to ya.


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cjm
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Oct 23, 2006 18:22 |  #18

You can always do a Paypal dispute or threaten a credit card chargeback. If the least, seller should split the cost of repair with you. Fair is fair unless he sold it to you as a unworking unsharp lens, which I doubt.


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canonloader
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Oct 23, 2006 18:23 |  #19

Hey Chris. No, nobody is being a jerk about the deal. I bought it, it's my problem. But I won't be buying any more used equipment, since there is little or no return potential like there is with a business. ;)

Maybe this was even a good thing. I mean, where else can you get excited by the same piece of equipment, twice? :mrgreen:

Fair is fair unless he sold it to you as a unworking unsharp lens, which I doubt.

Well, it was claimed to be a nice sharp lens, but since I never owned one before, it took me till the day I finally boxed it up for shipping, that closer, bigger, zoomier, didn't mean sharper. ;)


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lummy
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Oct 23, 2006 18:32 as a reply to  @ canonloader's post |  #20

Well, it was claimed to be a nice sharp lens, but since I never owned one before, it took me till the day I finally boxed it up for shipping, that closer, bigger, zoomier, didn't mean sharper.

I can see that happening quite easily. The seller was upfront and told me my copy was soft (which is a big reason why I got such a good deal) but I couldn't tell unless I started to look closely at 100% crops.
So off it goes to Irvine :)




  
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canonloader
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Oct 31, 2006 07:42 |  #21

Well, here's an update on this repair job.

"We are pleased to confirm that the service you requested on your EF 100-400 4.5-5.6 L IS has been completed and your equipment has been shipped to you on 30-OCT-06."

Now I'm going to be on pins and needles until it gets here and I see some images from it. :D


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AirBrontosaurus
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Oct 31, 2006 20:49 |  #22

Best of luck man!


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Pinto
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Oct 31, 2006 21:10 |  #23

Yes, good luck with it. And please don't leave us hanging. Post your impressions of the results of the repair.




  
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Oct 31, 2006 21:37 |  #24

cjm wrote in post #2158631 (external link)
LOL what would suck is a lens coming back after repair, one that was perfect sharp and then has to go in for realignment, I would blow a gasket I think and after calming down be sending it back for a FREE aligment. Crap did I just jinks myself?

When I baught my 1DMKII it was a refurb with a full warranty but it was backfocusing and seemed to be worse with the 135L. So Canon asked me to send in the camera and also the 135L. The 135L was my sharpest lens and was only a few monthes old, well I got them back after a month and the camera was fixed but the lens was not focusing properly. So off the lens and camera go to Canon again and they tell me that the 135L was dented and the focusing system was jammed. :evil: I told them it worked fine before I sent it to them and sent pics to them to prove it. They gave me a brand new 135L and that issue was solved. Not long after that I baught a used 24-105L off an excellent POTN member and had calibration issues with it, this lens was even calibrated by Canon a few monthes back and the repair bill was included in the sale. What I think happened was it was bumped around during shipping and this was enough to put it out of calibration. Canon again wanted me to send in my camera with the lens but I said twice was enough. The lens came back over a month later and the backfocusing issue was repaired and it works great now.
All my lenses except for my 17-40L are under a year old which entitles them to warranty work. So my advice to you is if you buy used make sure it's under a year old.

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ed ­ rader
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Oct 31, 2006 21:49 |  #25

mrclark321 wrote in post #2198422 (external link)
When I baught my 1DMKII it was a refurb with a full warranty but it was backfocusing and seemed to be worse with the 135L. So Canon asked me to send in the camera and also the 135L. The 135L was my sharpest lens and was only a few monthes old, well I got them back after a month and the camera was fixed but the lens was not focusing properly. So off the lens and camera go to Canon again and they tell me that the 135L was dented and the focusing system was jammed. :evil: I told them it worked fine before I sent it to them and sent pics to them to prove it. They gave me a brand new 135L and that issue was solved. Not long after that I baught a used 24-105L off an excellent POTN member and had calibration issues with it, this lens was even calibrated by Canon a few monthes back and the repair bill was included in the sale. What I think happened was it was bumped around during shipping and this was enough to put it out of calibration. Canon again wanted me to send in my camera with the lens but I said twice was enough. The lens came back over a month later and the backfocusing issue was repaired and it works great now.
All my lenses except for my 17-40L are under a year old which entitles them to warranty work. So my advice to you is if you buy used make sure it's under a year old.

Dan

every lens i own has made the trip to canon and even a few that i have sold -- except the 24-70L and 17-40L.

i am sooo pleased with these lenses that no one is touching them unless there is a problem :D .

ed rader


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Dan-o
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Oct 31, 2006 22:13 |  #26

I never see used lenses priced low enough for me to take a chance on them. A new lens for $1200 or a used for $1100.....hmmmmmm i'll pay the extra $100.


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canonloader
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Oct 31, 2006 22:23 |  #27

And please don't leave us hanging. Post your impressions of the results of the repair.

Well, here's a couple of pics from the lens before it went in. I'll put up a couple more later tomorrow. It's supposed to be here tomorrow.

IMAGE NOT FOUND
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IMAGE NOT FOUND
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Choderboy
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Nov 01, 2006 01:58 as a reply to  @ canonloader's post |  #28

Hopefully you will be happy with the repair job.
A recent test by liquidstone showed a really good copy of a 100-400 beat 2 different 400 5.6Ls wide open at 400mm. (better overall) Now that would be nice :)
http://forums.dpreview​.com …rum=1029&messag​e=20620680 (external link)


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grego
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Nov 01, 2006 02:10 |  #29

canonloader wrote in post #2158756 (external link)
I'm less concerned with "valid" reasons for selling a lens than I am about the "invalid" reasons. Like you dropped it, so let's sluff it off on an unsuspecting buyer. Count yourself lucky if you've never taken that bath. I mean, if you've even ever bought some used gear, sight unseen.

For the most part, users are up front and honest. You always do your research though. Try to find past references. I've bought a few things and they have all worked fine. All have pretty much been considered mint, and they damn well were.

But if there really was a problem, you should have contacted the seller right away.


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Lani ­ Kai
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Nov 01, 2006 02:10 |  #30

I'm sure I've bought enough used that if something goes wrong on a lens that I buy, the money I've saved by buying used will cover for the repair bill and then some. Besides, I had a used 24-105 that had an issue and Canon serviced (actually, replaced) it for free since the date code indicated it was less than a year old.


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