Approve the Cookies
This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and our Privacy Policy.
OK
Forums  •   • New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear
Guest
Forums  •   • New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear
Register to forums    Log in

 
FORUMS Community Talk, Chatter & Stuff The Lounge 
Thread started 28 Nov 2006 (Tuesday) 09:09
Search threadPrev/next
sponsored links (only for non-logged)

Lost it All

 
Bill ­ Ng
Goldmember
Avatar
1,208 posts
Likes: 5
Joined May 2005
Location: Hartsdale, NY
     
Nov 28, 2006 09:09 |  #1

So, let's get the basics out of the way. Yes, it was a moronic move. But I live in the NYC area so space is at a premium. I keep my photo gear in my Lowepro ... like, all of it. This includes my 4 lenses, two bodies, 420 EX flash, my cleaning gear, my filters, my memory cards, my card reader, my new Sekonic light meter (less than 2 weeks old), film (for the Elan), a lead x-ray bag for bringing film through the airport, my camcorder, and 5 8mm tapes for the camcorder. When I take a camera with me somewhere ... it ALL goes with me.

So we're heading out on Saturday for a day of shopping, maybe catch the new Bond film, and whathaveyou. We end up seeing the Bond film and I put my camera bag down in the seat next to me (because I do not leave that stuff in the car). My 9 month old son is being absurdly adorable and he's loving the film and loving playing with mom and dad during the film. About 10 minutes to go I notice my little-guy stinks ... diaper-change time. So when the movie's over, my mind is on getting him to the bathroom so I can change him.

After the movie, we head on over to Target to pick up some necessities. From there, we head over to the mall. After some light shopping, we stop at the food court and because my son is so cute when he's eating real food, my wife suggests I get out the video camera and get some video of him. Without even thinking about it, my heart just sinks.

It takes me all of 10 seconds to remember where I left the bag, tell the family to get up, and clear off the table. We race to the car, drive about a mile over to the movie theater, and start the search.

Customer Service doesn't have it. The main desk doesn't have it. No one has given it to security. None of the theater staff have seen it. We weren't in Target too long, and we'd only begun the mall shopping, so actually, the showing of Bond that's going on in theater #5 right now (that was ours) is the show directly after the one we saw ... so maybe it's still in that seat or someone put it under a seat.

Security escorts us in before the movie's over and we start looking around the area the bag last was ... nothing. Security lines up about 5 guards plus my wife and myself at a makeshift checkpoint to watch the customers as they exit the movie. No bag. They turn the lights on in the theater and have most of the security staff looking over the ENTIRE theater. Nada, Zip, Zilch.

So I succumb and ask for the police so I can file a report. I start making a list of everything I have in the bag. The theater manager comes out and lets me know that my request to see the security footage is denied because the tapes are in the same room as the safe (money). The lead security guard is nice. He takes down a detailed description of my Lowepro Mini Trekker AW and heads off to the manager's office to see if he can get the manager agree to let him view the security footage. We wait for the police.

And we wait.

And maybe we wait a little longer.

And then !!!! ... we wait some more.

So, we were sitting there ... I'm not sure if I mentioned this but we were just waiting ... and I see the lead security guard, another security guard, and a theater employee walking towards us. The lead security guard yells out, "Is this your bag?". I look at the bag the theater employee is carrying and I want to hug someone, anyone. I throw the bag on the floor, sift through it briefly, and true to my emotions, I hug the security guard. The employee is telling me how it was handed to him by someone who found it and he held onto it for fear that if he handed it in to customer service it might get conveniently lost. Smart boy. Almost ....

I decide that some reward is in order, so I head off to the nearest ATM to pull out a few hundred bucks to give to the kid. A few minutes have passed by the time I get back and I ask the wife where that kid went and she's not sure. So I ask the lead security guard where the kid went and he says he doesn't know and looks uneasy. I'm so excited I don't fully get it yet. The kid finally returns, comes right over to us for whatever reason and stands there. I give him a big thank you and hand him a decent sum of cash ($200) .... he does not look me in the eye and seems uneasy but takes my money, no refusal at all. Right next to us is the customer service desk where two young kids are working. The kid who returned my bag goes over to talk with them for a second and the girl behind the desk asks, "Why would you put it in your locker?"

Of course, this immediately grabs my attention. In my joy-filled relief, I hadn't actually thought about where my bag was stashed or how it was that this kid might have missed all the walkie-talkie security transmissions asking everyone if they've seen the bag. Security went so far as to search other theaters and they had literally all of the security staff looking for this thing ... surely he had to have heard something about it. These thoughts race through my head in a fraction of a second and I blurt out, "Excuse me .... wait right here."

So I look around for the manager or the lead security guard and I see the security guard talking to a uniformed police officer about 20 feet away. I can tell by body language that they're sending him away because my bag was recovered. I run over to the officer and ask him to follow me for a second. I walk back to the customer service desk and tell the kid who tried to steal my bag that if he does not hand me back every penny I gave him, I'm going to press charges of theft against him (I know I can't do that, but he looks like he's 18 years old and is probably crapping his pants right now, it doesn't hurt that I'm 6 ft tall, 200lbs and I look like at any second I'm going to snap his spine in two). He hands back over the money after giving me a, "I can't believe I have to give it back!?" look. I tell him that if he hadn't lied to me when he handed it back to me, I would have given him some cash for his honesty (which I would have). It sounds really corny when I say it, and he gives me this "Yea right" look, but oh well.

Turns out he had come back to the customer service desk to say goodbye to people since while I was out at the ATM he was in the manager's office getting fired. He walks away to get his things and leave I assume, and I talk to the security guard and the manager. Turns out they saw him on film receive the bag from a movie goer who found it and handed it in. He walked straight back to the employee lounge area and put it in his locker. The security guard went and found him, interrogated him for a minute, and searched his locker. I handed the $200 to the lead security guard and thanked him for his help. Not much considering I'd spent almost $4K putting that bag together, but I'm sure it meant something to him. I also got his name and sent out a letter yesterday to his security company commending his effort and professionalism.

All in all it took about 2 hours from the time I got back to the theater, till I got my bag. My bag had been out of my sight for a little over 4 hours total. What a maroon I was.

Now I'm shopping for equipment insurance ... anyone got any help for me in that arena? I'm in Westchester County, NY.

Relieved,
Bill


Billy Ng
1 Body
4 Lenses
3 Strobes
Never enough time

  
  LOG IN TO REPLY
J.Christian.S.
Junior Member
Avatar
21 posts
Joined Nov 2006
     
Nov 28, 2006 09:19 |  #2

dam, that was a long ass night. i am glad you got al your stuff back though


Looking For Fellow Photographers In Boston

Fuji S5200

onathanCSewall@aim.com (external link)

  
  LOG IN TO REPLY
mdm
Goldmember
Avatar
1,783 posts
Likes: 1
Joined Mar 2005
     
Nov 28, 2006 09:21 |  #3

Wow!




  
  LOG IN TO REPLY
TeeJay
Goldmember
Avatar
3,834 posts
Likes: 4
Joined Jun 2005
Location: Warwickshire - UK
     
Nov 28, 2006 09:34 |  #4

Why is it I always assume that long stories are gonna have an unhappy ending - boy, was I pleased for you!
:lol: :lol: :lol:

I can just about imagine the feeling in your stomach when you realised it was gone!

TJ


1DsMkIII | 1DMkIIN | 70-200 f/2.8L IS | 24-70 f/2.8L | 24-105 f/4L IS | 17-40 f/4L | 50 f/1.2L | WFT-E1 & E2 Transmitters - Click Here for setup advice | CP-E4 Battery Pack x 2 | ST-E2 | 580EX | 550EX | 430EXII | 420EX | Tripod + monopod | Bowens Esprit Gemini 500W/s heads & Travel-Pak | All this gear - and still no idea :confused:

  
  LOG IN TO REPLY
fstop212
Senior Member
Avatar
470 posts
Joined Jul 2004
Location: Brooklyn, NY
     
Nov 28, 2006 09:49 |  #5

WOW, what a story. I think if I was in your shoes I would have kicked the living crap out of that little scumbag. I'm very happy that you got all your stuff back and you rewarded the security guard. That was pretty nice of you. Did you ever find out who gave the bag to that punk at the theater?
By the way, I have my stuff insured by Allstate. It costs me about $20.00 extra on my
apartment insurance.




  
  LOG IN TO REPLY
Bill ­ Ng
THREAD ­ STARTER
Goldmember
Avatar
1,208 posts
Likes: 5
Joined May 2005
Location: Hartsdale, NY
     
Nov 28, 2006 09:55 |  #6

fstop212 wrote in post #2323950 (external link)
WOW, what a story. I think if I was in your shoes I would have kicked the living crap out of that little scumbag. I'm very happy that you got all your stuff back and you rewarded the security guard. That was pretty nice of you. Did you ever find out who gave the bag to that punk at the theater?
By the way, I have my stuff insured by Allstate. It costs me about $20.00 extra on my
apartment insurance.

Thanks, I'll talk to my home insurance co.

It was just some random movie-goer who handed it in. He gave it to a uniformed theater employee so I can't fault him. I had confidence that it would be there while I was racing back to the theater ... this is not an inexpensive theater ($11 a movie) and the two-bedroom condo's they're building across the street from it start at $950K, so I wasn't too worried that my bag would be snatched by one of the customers. I didn't think about the employees though.

Bill


Billy Ng
1 Body
4 Lenses
3 Strobes
Never enough time

  
  LOG IN TO REPLY
nicksan
Man I Like to Fart
Avatar
24,738 posts
Likes: 53
Joined Oct 2006
Location: NYC
     
Nov 28, 2006 09:55 as a reply to  @ TeeJay's post |  #7

Wow, you are one lucky man!

Having lived in NYC for all my life, the first thing I thought when I began reading this is "It's gone...all gone!"

But that was not the case, although I wouldn't call this a "feel good" story by any stretch. It just underscores the fact that there are dishonest people out there. I hope that this kid is taught a lesson and learns from his mistakes, although highly doubtful. I have a pretty cynical view on things so...

What I am happy to see is that there are proud, professional individuals still out there, such as the lead security guy. He could have easily brushed you off, and that would have been typical, but he didn't. He saw that you were in dire straits and decided he was going to do whatever it takes to help you.

He did...even nabbing the theater employee and having him fired in the process. Now that's results!

...and I am very happy to hear that you got your gear back!!!

Phew!




  
  LOG IN TO REPLY
hef
Goldmember
Avatar
1,169 posts
Joined Jun 2005
Location: Western New York
     
Nov 28, 2006 09:56 |  #8

thank god you got everything back... i'm calling my insurance right now.!


Nikon D3, Leica M8,Leica D-Lux 4
Complete GEAR LIST
http://www.photosbyhow​ie.com (external link)

  
  LOG IN TO REPLY
picturecrazy
soft-hearted weenie-boy
Avatar
8,565 posts
Likes: 780
Joined Jan 2006
Location: Alberta, CANADA
     
Nov 28, 2006 10:18 |  #9

Wow, lucky! Glad you got your stuff back.


-Lloyd
The BOUDOIR - Edmonton Intimate Boudoir Photography (external link)
Night and Day Photography - Edmonton Studio Family Baby Child Maternity Wedding Photographers (external link)
Night and Day Photography - Edmonton Headshot Photographers (external link)
Facebook (external link) | Twitter (external link) |Instagram (external link) | Gear

  
  LOG IN TO REPLY
Brodog2525
Senior Member
Avatar
450 posts
Likes: 1
Joined Mar 2006
Location: Fairfield, CT USA
     
Nov 28, 2006 10:22 |  #10

wow. thats a epic story!


Canon 30D | 17-85mm EF-S with IS | 430EX Flash
50mm f/1.8 II | 18-55mm lens kit
70-200mm f/4 L
brodiehenry.smugmug.co​m (external link)http://www.BrodieHenry​.com (external link)

  
  LOG IN TO REPLY
saravrose
"I quit smoking dope"
Avatar
9,562 posts
Likes: 3
Joined Aug 2005
Location: Between here and there
     
Nov 28, 2006 10:27 |  #11

wow!.. That's incredible the lengths that theater went to find your gear.. I'm impressed that it was recovered at all..Stupid, stupid kid though.. If he worked there he knew there was security videos and that somebody wouldn't just walk away from a four thousand dollar kit.. The kid probably thought he had hit paydirt though.. for a little while atleast..

sari


Canon 30D BG_E2 Grip Rebel XT BG-E3 battery grip
Canon 50mm f1.8 Tamron 17-50 f2.8
Canon 70-200f4.0L 100-400L aka (Chuck)
a couple of bags and a lot of big ideas
"The shot is in my head before it's in front of my camera...."

  
  LOG IN TO REPLY
Elbee19
Senior Member
Avatar
732 posts
Likes: 1
Joined May 2004
Location: San Bernardino, CA
     
Nov 28, 2006 10:27 |  #12

Oh man...my heart sank reading this story and it wasn't even my stuff! I guess the saying alls well that ends well can happily be applied to this incident! ;)


Cheers,
LeBaron
***************
Canon 1DMKiii/5D/40D/30D | Canon EF 70-200 mm f/2.8L IS USM | Canon 17-40 F4L USM | Canon 18-55mm F3.5-5.6 | Canon 50mm 1.8

  
  LOG IN TO REPLY
gjl711
"spouting off stupid things"
Avatar
57,720 posts
Likes: 4044
Joined Aug 2006
Location: Deep in the heart of Texas
     
Nov 28, 2006 10:28 |  #13

Great story and there are lessons for us all to learn here. We all won't be so lucky. I am glad it all turned out well for you.


Not sure why, but call me JJ.
I used to hate math but then I realised decimals have a point.
.
::Flickr:: (external link)
::Gear::

  
  LOG IN TO REPLY
Bill ­ Ng
THREAD ­ STARTER
Goldmember
Avatar
1,208 posts
Likes: 5
Joined May 2005
Location: Hartsdale, NY
     
Nov 28, 2006 10:30 |  #14

nicksan wrote in post #2323978 (external link)
Wow, you are one lucky man!

Having lived in NYC for all my life, the first thing I thought when I began reading this is "It's gone...all gone!"

But that was not the case, although I wouldn't call this a "feel good" story by any stretch. It just underscores the fact that there are dishonest people out there. I hope that this kid is taught a lesson and learns from his mistakes, although highly doubtful. I have a pretty cynical view on things so...

What I am happy to see is that there are proud, professional individuals still out there, such as the lead security guy. He could have easily brushed you off, and that would have been typical, but he didn't. He saw that you were in dire straits and decided he was going to do whatever it takes to help you.

He did...even nabbing the theater employee and having him fired in the process. Now that's results!

...and I am very happy to hear that you got your gear back!!!

Phew!

I was extremely pleased with the security staff at this theater. When I had to tell them that I had approximately $3800 worth of equipment in a bag I was carrying and forgot about for 2 hours .... I felt like a total idiot and not one person on that staff made me feel that way. Despite the fact that I had to wait forever for the White Plains PD to get their arse over there, security checked in with me and my wife every 20 minutes to make sure we were okay and to let me know that they were still looking for the bag (and at the camera footage).

The lead security guard never asked for a thank you, never bragged to me that he was the one who figured it all out (despite the fact that he knew I was handing out a cash reward, albeit to the wrong person originally). When the theater manager refused to look at the video for me, he took it upon himself to go talk to the manager and plead with him to look at the video. He was quite polite and understanding despite my obviously PO'd tone for those 2 hours. It was impressive enough to prompt me to write a page long letter to the manager of the security company and mail it out yesterday. I'm also going to write a letter to the theater management this week commending the efforts of the security staff.

Bill


Billy Ng
1 Body
4 Lenses
3 Strobes
Never enough time

  
  LOG IN TO REPLY
saravrose
"I quit smoking dope"
Avatar
9,562 posts
Likes: 3
Joined Aug 2005
Location: Between here and there
     
Nov 28, 2006 10:33 |  #15

From one that works in customer service you are doing a wonderful thing for him.. those kind of accolades often lead to job raises and promotions.. good for you!..


Canon 30D BG_E2 Grip Rebel XT BG-E3 battery grip
Canon 50mm f1.8 Tamron 17-50 f2.8
Canon 70-200f4.0L 100-400L aka (Chuck)
a couple of bags and a lot of big ideas
"The shot is in my head before it's in front of my camera...."

  
  LOG IN TO REPLY
sponsored links (only for non-logged)

4,021 views & 0 likes for this thread, 31 members have posted to it.
Lost it All
FORUMS Community Talk, Chatter & Stuff The Lounge 
AAA
x 1600
y 1600

Jump to forum...   •  Rules   •  Forums   •  New posts   •  RTAT   •  'Best of'   •  Gallery   •  Gear   •  Reviews   •  Member list   •  Polls   •  Image rules   •  Search   •  Password reset   •  Home

Not a member yet?
Register to forums
Registered members may log in to forums and access all the features: full search, image upload, follow forums, own gear list and ratings, likes, more forums, private messaging, thread follow, notifications, own gallery, all settings, view hosted photos, own reviews, see more and do more... and all is free. Don't be a stranger - register now and start posting!


COOKIES DISCLAIMER: This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and to our privacy policy.
Privacy policy and cookie usage info.


POWERED BY AMASS forum software 2.58forum software
version 2.58 /
code and design
by Pekka Saarinen ©
for photography-on-the.net

Latest registered member is Monkeytoes
1362 guests, 173 members online
Simultaneous users record so far is 15,144, that happened on Nov 22, 2018

Photography-on-the.net Digital Photography Forums is the website for photographers and all who love great photos, camera and post processing techniques, gear talk, discussion and sharing. Professionals, hobbyists, newbies and those who don't even own a camera -- all are welcome regardless of skill, favourite brand, gear, gender or age. Registering and usage is free.