Lightstream wrote in post #2332921
There is one worse occurrence than a delayed delivery.... (the rechip story hurts though)
When the delivery company is giving you the brush off and the 'canned answer' "It's on the truck" - and the tracking scan clearly shows it is not.
When you give them enough grief over that, they start searching for it and have no idea where it is.
Wow nice, a kilobuck lens has disappeared...... again, I pay money to these people to do this?
I sent my sigma 100-300F4 away to be looked at (before I found out it was the camera at fault) It had taken 2 weeks for them to say yes it had arrived. In NZ this is a 2k lens, which is alot of money. I was talking to some guy and I told him who signed for it, so he just forwarded me to her. This women works in the accounts dept for crying out loud. But anyway I had to talk to the manager just to get them to say that the lens has arrived.
cjm wrote in post #2335644
I emailed the seller with his address and threatened to file a fraud complaint with his Police Department and file a chargeback and instantly he sent me his share of the repair bill he agreed to pay.
I was not happy to have to do that, and wasn't impressed with his email and his closing hoping I trip and fall and break the lens and my camera because of Karma but it is something I was left with no choice to do.
it is a shame that you had to resort to taking legal action just for someone to do the right thing. the person sounds like if he can get away with it I will try type.
I don't see any reason why you or anyone should. Things like this put a dammer on the item you have brought. it can also make one feel not like using it either.
Just be happy in the fact that your GST is only 6%, my GST is 12.5% 