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Thread started 29 Nov 2006 (Wednesday) 07:02
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usa warranty in canada?

 
JW22
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Nov 29, 2006 07:02 |  #1

I'm looking at purchasing the XTi from the states and I live in Canada. The camera states that it comes with USA warranty, has anybody in Canada ever had a problem with Canon Canada with regards to "USA warranty".


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Twitch1977
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Nov 29, 2006 09:06 |  #2

I seem to remember reading that Canon will honor the warranty in the case of a Canadian buying from the US, but if it were me I'd call them and get it straight from the horse's mouth so to speak.

Kurt


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JW22
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Nov 29, 2006 10:01 as a reply to  @ Twitch1977's post |  #3

Thanks - I think I'll do that.


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Exit
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Nov 29, 2006 10:25 |  #4

I had the shutter replaced under warranty in Canada for the 20D I bought in the US :)


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aussie ­ Bill
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Nov 29, 2006 22:18 |  #5

I guys , gals
i live in vancouver and i'm wanting to buy the canon xti on EBAY through the states [new york].Now they have a great deal on a package of 12 items ,lens ,tripod ,bag etc for around $1200 us does anyone know what the duty on that would be or has anyone bought such a package hassle free?. thanks Aus.




  
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aussie ­ Bill
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Nov 29, 2006 22:18 |  #6

I guys , gals
i live in vancouver and i'm wanting to buy the canon xti on EBAY through the states [new york].Now they have a great deal on a package of 12 items ,lens ,tripod ,bag etc for around $1200 us does anyone know what the duty on that would be or has anyone bought such a package hassle free?. thanks Aus.




  
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Hermeto
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Nov 29, 2006 22:21 |  #7
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aussie Bill wrote in post #2332206 (external link)
I guys , gals
i live in vancouver and i'm wanting to buy the canon xti on EBAY through the states [new york].Now they have a great deal on a package of 12 items ,lens ,tripod ,bag etc for around $1200 us does anyone know what the duty on that would be or has anyone bought such a package hassle free?. thanks Aus.

Be careful with ‘great deals’ on eBay!!
Can you post direct link?

We don’t pay customs duties on camera gear imported from USA, only provincial PST/GST..
I don’t know about the rest of the world..


What we see depends mainly on what we look for.

  
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aussie ­ Bill
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Nov 29, 2006 22:30 as a reply to  @ Hermeto's post |  #8

i realise this but i gave one of these shops a call & they seemed ligit, they seem to sell in bulk.I have read all responses from people who already have bought from tehm and ebay has not posted any bad reports about them .Am i just trying to convince myself its a good deal? i am going down to Miami in Dec maybe i should wait till i get there to check out any deals .




  
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Hermeto
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Nov 29, 2006 22:36 as a reply to  @ aussie Bill's post |  #9
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Do yourself a favor, run them trough ResellerRatings, please!

http://www.resellerrat​ings.com/ (external link)


What we see depends mainly on what we look for.

  
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Bob_A
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Nov 30, 2006 00:08 |  #10

JW22 wrote in post #2328420 (external link)
I'm looking at purchasing the XTi from the states and I live in Canada. The camera states that it comes with USA warranty, has anybody in Canada ever had a problem with Canon Canada with regards to "USA warranty".

All of my Canon gear, including the stuff I've ordered from the USA comes with a Canada/USA warranty.


Bob
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canuck_newbie
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Nov 30, 2006 00:52 |  #11

regarding the warranty question..........
Pulled this paragraph from the warranty page for the XTI from the Canon website
http://www.usa.canon.c​om …egoryid=215&mod​elid=14256 (external link)

"Your EOS Digital Camera , when delivered to you in new condition in its original container, is warranted against defects in materials or workmanship as follows: for a period of one (1) year from the date of original purchase, defective parts or a defective EOS Digital Camera returned to Canon U.S.A. or Canon Canada, or their authorized EOS Digital Camera service providers, as applicable, and proven to be defective upon inspection, will be repaired with new or comparable rebuilt parts or exchanged for a refurbished EOS Digital Camera, as determined by Canon U.S.A. or Canon Canada, or the authorized EOS Digital Camera service center."

and here's the list of actions that will render the warranty invalid

This limited warranty covers all defects encountered in normal use of the EOS Digital Camera, and does not apply in the following cases:

(a) Loss of or damage to the EOS Digital Camera due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or an authorized EOS Digital Camera service provider. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the camera, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the Accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the EOS Digital Camera as set forth in the operating instructions.
(b) Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the EOS Digital Camera or cause abnormally frequent service calls or service problems.
(c) If the EOS Digital Camera has had its serial number or dating altered or removed.


I couldn't find anything in either paragraph, or the rest of the warranty that says that cameras will only be serviced in the countries from which they were bought.

Now, this question was asked about a week ago in another thread. https://photography-on-the.net/forum/showthre​ad.php?t=230377
And a poster there says he was explicitly told by Canon Canada that only bodies bought from an Authorized Canon Canada dealer would be covered(it's near the end of the thread).

I'm sure I've helped clear everything up here...............cle​ar like mud that is.
(I'll note that all my gear has been bought from either adorama or b&h)

I'm sure there's some Canon reps that lurk this board that could shed some light on this - isnt' there??


Sam
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Twitch1977
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Nov 30, 2006 08:16 |  #12

http://www.imageswest.​ca/cross-border.htm (external link)

For the guy asking about buying on ebay and border taxes, that link goes over everything us canucks need to know. :)

Kurt


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picturecrazy
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Nov 30, 2006 14:47 |  #13

Twitch1977 wrote in post #2333420 (external link)
http://www.imageswest.​ca/cross-border.htm (external link)

For the guy asking about buying on ebay and border taxes, that link goes over everything us canucks need to know. :)

Kurt

Hey, good link and info! I'll take advice from anyone who uses Bubbles as his avatar... ;)


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usa warranty in canada?
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