Unfortuante to hear that... I've been tempted to try out PSP... (Don't want to give Adobe ALL my money!) 
Hope they get that worked out.
davidcrebelxt Goldmember  3,016 posts Joined Dec 2006 Location: Missouri, USA More info | Feb 15, 2007 00:05 | #16 Unfortuante to hear that... I've been tempted to try out PSP... (Don't want to give Adobe ALL my money!) David C.
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Feb 15, 2007 17:10 | #17 Netgarden wrote in post #2711132  Many problems with PSPXI and its patch, which really disappoints. I love PSP Just FYI, I found this info in Corel newsgroups about PSPXI, for anyone who has the problems involved with crashing and errors. Mine is so slow and crashes so I have reverted back to PSP9. I'm going to try this. I had read somewhere it is a cache problems... As a follow up, here is a reply received from Corel Tech Support regarding the C++ Runtime error listed below; it may be useful to those experiencing this and related C++ errors. The steps noted did eliminate the error -- overall, however, I have found the program to be unstable, crashing numerous times as it tried to rebuild the Organizer files. The reply notes an upcomng update -- perhaps that will make the program more usable; in the meantime, I have reinstalled PSP X and will use it primarily. Reply from Corel Tech support: We have determined the cause of the Runtime errors. This error appears to be triggered by a problem with Paint Shop Pro's Organizer reading IPTC data in specific file(s). It is not clear what specific file(s) is causing the trouble on your given computer. With that said, there are a couple things to do that should address this error. On our end, we expect to have this behavior corrected in an update patch (hopefully to be released in the very near future...I do not have specifics on what exact date. Periodically check under Help | Check for Updates within Paint Shop Pro to check for any available updates to the program). On your end, there are two possible workarounds. 1. If this error happened after updating to 11.11, one option is to use the 11.00 version (without the patch) until our next update is available. or 2. Isolate the possible offending file(s). Essentially it should just be related to .pspimage files that contain IPTC data, so ideally just isolating any .pspimage files will allow the program to run properly. Here is how you can isolate the files from the Paint Shop Pro Organizer. First close any programs that are running. Do the following to delete the Paint Shop Pro Photo XI Database files. 1. Go to Start | Run, Type %appdata% and click Ok. 2. Double-click on the Corel folder. 3. Delete the following files ImageDB.db LastDBFilter.PspCache LastDBTreeSel.PspCache thumbnails.db Manually move the offending files from My Pictures and My Shared pictures to a new temporary location. By default, the Paint Shop Pro Photo XI Organizer will look at all files in My Pictures and My Shared Pictures folders (and any subfolders contained within). It is critical to move any .pspimage files from these locations to a different location. For example, we recommend creating a new folder in My Documents for holding the moved files. Once you have moved all .pspimage files from the previous location to the newly created folder, try launching Paint Shop Pro Photo XI. The program should launch correctly. NOTE: it is critical NOT to use the Paint Shop Pro Photo XI Organizer to browse to the location where you moved the .pspimage files as this would likely generate the Runtime error again. > > I have also just gotten a c++ runtime error, but mine is "R6025 -pure > virtual function call." I get it twice when the program opens and the > second time I click "OK" the program shuts down. I had just switched from > a balky video card to the computer's on-board video while I look for a > replacement -- can't think of anything else that's different from > yesterday. > > I will email Corel support as you've suggested; in the meantime, if anyone > else has any suggestions? I can't find the Oct 15 post you refer to. > > I'm running 11.11 as well. news:45b4c92e_3@cnews... >> > >>> After Install version 11.11 of Corel Paint Shop Pro, display Error >>> Message (attach). >> >> It would probably be best to contact Corel Support using the 'E-mail >> Corel' tab at http://support.corel.com/ .>> You might want to look at the October 15th post titled "PSP XI - Runtime >> error on launch" from "George", where the problem was apparently fixed by >> reinstalling the Microsoft XML Parser. Exactly how this was done is not >> really explained though. >> I have discovered that if you want to run PSPXI with no problems don;t use the organizer at all. Go under preferences, organizer, EXCLUDE ALL FILE FORMATS. TCProimages
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tafkas Mostly Lurking 18 posts Joined Nov 2006 Location: Eatontown NJ More info | After three days, many uninstall, re install, update, re-update and three unanswered emails I finally uninstalled Paint Shop Pro XI for the last time.
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Netgarden Member  53 posts Joined Jun 2006 Location: orange county More info | May 02, 2007 21:22 | #19 It is a shame, tafkas, I am discouraged too. I really don't have the hours to make this right. I have gone back to my PSP 8 and 9. Very disappointed, that Corel is pretty much ignoring the known issue. http://www.ocwildlife.com
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