Help - My 24-70MM EF L is Stuck on my Rebel XT

Hi,

Need some advice here. I mounted the 24-70MM EF L on my Rebel XT this morning to shoot some shots of my family. The shots were great. But when I went to remove the lens it won't come off.

I depress the release button and the lens moves back and forth a small bit but will not unlock. I tried pushing in the lens and pulling the lens to no avail. When you try to rotate it in comes to a hard stop almost as if the lens lock mechanism is not being released.

This lens has always be "tight" when I mounted it on this camera but it always released in the past.

The XT is only six months old.

Any suggestions or advice will be greatly appreciated.

Thanks,

I'd almost guess that one of the screws on the rear mount of the lens (or possibly the front of the camera) is loose and is getting hung up on the mounting surface. Don't use too much force whatever you do.

I would take it to a Canon service shop and let them work it out, I think it is still under warrantee, just my opinion, I am Lucky I live about a mile from ours. D.

Tom W wrote in post #2441326
I'd almost guess that one of the screws on the rear mount of the lens (or possibly the front of the camera) is loose and is getting hung up on the mounting surface. Don't use too much force whatever you do.

I looked at a lens and the body and think that Tom W might be right. There is not a whole lot there to catch. One thing you can try before sending it back to Canon is to make sure the lens is on all the way to the stop. (Clockwise all the way to the stop) Then press the button with a bit more pressure and try to remove it. The only other thing I can see that might catch is the the release is not clearing the tab on the lens.

Good luck. I hope its something easy.

Don't force it, WD40 it!

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Tom W wrote in post #2441326
I'd almost guess that one of the screws on the rear mount of the lens (or possibly the front of the camera) is loose and is getting hung up on the mounting surface. Don't use too much force whatever you do.

Dale Siscoe wrote in post #2441660
I would take it to a Canon service shop and let them work it out, I think it is still under warrantee, just my opinion, I am Lucky I live about a mile from ours. D.

gjl711 wrote in post #2441680
I looked at a lens and the body and think that Tom W might be right. There is not a whole lot there to catch. One thing you can try before sending it back to Canon is to make sure the lens is on all the way to the stop. (Clockwise all the way to the stop) Then press the button with a bit more pressure and try to remove it. The only other thing I can see that might catch is the the release is not clearing the tab on the lens.

Good luck. I hope its something easy.

delhi wrote in post #2441999
Don't force it, WD40 it!

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j/k. Take it to a Canon tech shop

Thanks guys...my conclusion as well...off to Canon to be fixed.

I'll ship it out after Christmas...in the meanwhile I have a $2,000 P&S Canon

Thank goodness for the warrenty!

Merry Christmas to all

That sucks man and good luck!

MrWills wrote in post #2442283
That sucks man and good luck!

Thanks...I'll keep you all posted...Lucky I have the 30D as well so Christmas with the Sigma 30MM f/1.4 is ok

JimAskew wrote in post #2442289
Thanks...I'll keep you all posted...Lucky I have the 30D as well so Christmas with the Sigma 30MM f/1.4 is ok

Thats better than okay....that's WAY more fun. and....a good setup for family portraits. enjoy it and dont sweat it...canon'll have your 24-70 back in no time.

Wasn't there a thread recently questioning why so many people have two bodies? Case in point....holiday disaster averted!

Try this...

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cgratti wrote in post #2442687
Try this...

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ROFLMAO!!!!!!!!!

MrWills wrote in post #2442697
ROFLMAO!!!!!!!!!

I don't think so if you were in my shoes? Given Canon's track record of repair turnaround I lost 4-8 weeks of use of my Rebel XT

well at least its the 24-70 stuck on it and not the kit lens!!

zacker wrote in post #2443278
well at least its the 24-70 stuck on it and not the kit lens!!

Yep I just took Christmas morning shots with it. Nothing like a $2,000 Point & Shoot!

Tomorrow it's off to Canon for repair.