Does Canon use any of those techniques when you send a lens in with slight scratches on the front and or back element?
JaGWiRE Goldmember 3,859 posts Joined Sep 2006 More info | Does Canon use any of those techniques when you send a lens in with slight scratches on the front and or back element? Canon EOS 30D, Sigma 30 1.4, Sigma 10-20, Sigma 105 Macro, 135L, 430ex, Lowepro Mini Trekker AW, Manfrotto 3001pro w/486rc2 and 804rc2 head, Manfrotto 681 w/ 3232 head.
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PhilLight "manly fragrance,.. involuntarily celibate" 2,218 posts Likes: 21 Joined Oct 2006 Location: Indianapolis, IN More info | Feb 25, 2007 17:55 | #32 JaGWiRE wrote in post #2773311 Does Canon use any of those techniques when you send a lens in with slight scratches on the front and or back element? I don't know first hand, but everything I hear is that Canon ALWAYS replaces lens elements, they never repair them. Please disregard all opinions in this post
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JaGWiRE Goldmember 3,859 posts Joined Sep 2006 More info | Feb 25, 2007 18:16 | #33 Jeff Solenberg wrote in post #2773702 I don't know first hand, but everything I hear is that Canon ALWAYS replaces lens elements, they never repair them. So how could it be so cheap for like a 24-70L like one poster said? Maybe for like a 85 1.8 (58mm), I could understand, but not 24-70L. Canon EOS 30D, Sigma 30 1.4, Sigma 10-20, Sigma 105 Macro, 135L, 430ex, Lowepro Mini Trekker AW, Manfrotto 3001pro w/486rc2 and 804rc2 head, Manfrotto 681 w/ 3232 head.
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PhilLight "manly fragrance,.. involuntarily celibate" 2,218 posts Likes: 21 Joined Oct 2006 Location: Indianapolis, IN More info | Feb 25, 2007 18:24 | #34 JaGWiRE wrote in post #2773809 So how could it be so cheap for like a 24-70L like one poster said? Maybe for like a 85 1.8 (58mm), I could understand, but not 24-70L. Again, my opinions on this are only "seat of the pants" but the figures I've heard are $100 $200. That seems reasonable to me... not too high, not too cheap. I think you have to remember, Canon uses automated production for these lenses, limited human interaction. I believe only the larger primes (i.e. 500mm) are done by hand. For that reason cost of the individual lens element can potentially be pretty reasonable. Please disregard all opinions in this post
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MrChad Goldmember 2,815 posts Joined Aug 2004 Location: Chicagoland More info | Feb 25, 2007 20:40 | #35 JaGWiRE wrote in post #2773809 So how could it be so cheap for like a 24-70L like one poster said? Maybe for like a 85 1.8 (58mm), I could understand, but not 24-70L. When your lens goes to Canon for repair they classify the damage so to speak. I kaNt sPeL...
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Skypoke Hatchling 7 posts Joined Dec 2003 More info | Feb 25, 2007 21:13 | #36 University of Texas McDonald Observatory....some years ago an employee (or could have been a grad student), went beserk, gunned some coworkers and then turned the gun down the tube of one of the huge scopes, firing several shots into the massive mirror, the irreplaceable one that has to cool for a year before they can start the several year grinding process. The solution was black paint and mapping out in software. No significant loss of IQ.
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retro Senior Member 500 posts Joined Jun 2004 Location: Alberta, Canada More info | Feb 25, 2007 21:17 | #37 I like it...subtle burn. Canon 5D, 20D,50mm1.4, Canon 24-70 2.8L, Canon 15mm fisheye, Canon 16-35 2.8L
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Muntzster Member 67 posts Joined Dec 2006 More info | Feb 25, 2007 21:57 | #38 toothpaste and paper?
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JaGWiRE Goldmember 3,859 posts Joined Sep 2006 More info | Feb 25, 2007 22:48 | #39 MrChad wrote in post #2774601 When your lens goes to Canon for repair they classify the damage so to speak. Level - A, B, C ,D Level D would be you went swimming with your lens in the ocean. Level A, you broke the MF/AF switch. All others fall in the middle. So depending on how they rate your repair you pay a flat rate so to speak. Canon doesn't have time to charge you by the hour to fix your lens. They fix too many for this. They will do an estimate for free, it only costs you the shipping. Give it a try, if you have a scratched element or some cosmetic damage, give it a shot. Yeah, I can drop my stuff off, the Canon one isn't too far away. I will think about it I guess, i have a few nicks on my body for example. Canon EOS 30D, Sigma 30 1.4, Sigma 10-20, Sigma 105 Macro, 135L, 430ex, Lowepro Mini Trekker AW, Manfrotto 3001pro w/486rc2 and 804rc2 head, Manfrotto 681 w/ 3232 head.
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lummy Member 108 posts Joined May 2006 Location: NorCal More info | I have a 70-200 2.8 with a few nicks in the front element. They don't make a bit of difference in IQ nor do they show up in any of my photos.
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JaGWiRE Goldmember 3,859 posts Joined Sep 2006 More info | Feb 26, 2007 16:10 | #41 lummy wrote in post #2779156 I have a 70-200 2.8 with a few nicks in the front element. They don't make a bit of difference in IQ nor do they show up in any of my photos. I did ask Canon how much it would be to replace the element and they quoted me $377 for the glass alone. To be fair, the 70-200 2.8 should have a lot more glass then the 24-70 2.8 I'd think. Canon EOS 30D, Sigma 30 1.4, Sigma 10-20, Sigma 105 Macro, 135L, 430ex, Lowepro Mini Trekker AW, Manfrotto 3001pro w/486rc2 and 804rc2 head, Manfrotto 681 w/ 3232 head.
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lummy Member 108 posts Joined May 2006 Location: NorCal More info | they're the same filter size, 77mm. I can see the 70-200 being thicker tho. There's probably some flourite in the 70-200 too
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MrChad Goldmember 2,815 posts Joined Aug 2004 Location: Chicagoland More info | Feb 26, 2007 22:53 | #43 JaGWiRE wrote in post #2775165 Yeah, I can drop my stuff off, the Canon one isn't too far away. I will think about it I guess, i have a few nicks on my body for example. They don't usually fix cosmetic damage alone. My 24-70L got dropped, they fixed the damaged filter ring, but not the scratch on the body -- doesn't bother me a bit. I kaNt sPeL...
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MrChad Goldmember 2,815 posts Joined Aug 2004 Location: Chicagoland More info | Feb 26, 2007 22:54 | #44 lummy wrote in post #2779156 I have a 70-200 2.8 with a few nicks in the front element. They don't make a bit of difference in IQ nor do they show up in any of my photos. I did ask Canon how much it would be to replace the element and they quoted me $377 for the glass alone. That price most likely also included installation as Canon doesn't differentiate between parts and labor in their service estimates for lens repair work. I kaNt sPeL...
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JaGWiRE Goldmember 3,859 posts Joined Sep 2006 More info | Feb 27, 2007 00:40 | #45 MrChad wrote in post #2781532 They don't usually fix cosmetic damage alone. My 24-70L got dropped, they fixed the damaged filter ring, but not the scratch on the body -- doesn't bother me a bit. If nothing else you can state the lens was serviced by Canon on XX of XX when you sell the lens. That alone should help add piece of mind to a buyer. Probably. I`ll have my friend drop his 70-200 off so we can know how much a repair would be anyway. Canon EOS 30D, Sigma 30 1.4, Sigma 10-20, Sigma 105 Macro, 135L, 430ex, Lowepro Mini Trekker AW, Manfrotto 3001pro w/486rc2 and 804rc2 head, Manfrotto 681 w/ 3232 head.
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