Installation problem

I definately think I did a very bad thing.

Skipped all the instructions and took a bunch of pics, and thought that you could just hook it up to the computer and wham, pictures. (it worked just fine with a friend's Olympus so....) (G2, and Windows XP)

It didn't work when I plugged in the USB. So I installed the rest of the software on the CD. No help.

I uninstalled every Canon program, deleted every Canon folder on the HD, uninstalled the G2 in the hardware profile, deleted every relavent driver, downloaded the most current driver (WIA390) reinstalled it, did reboots between nearly every step just to be safe, and it still doesn't work!

When you go into the hardware profile, all I get is the following:

Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)

Click Troubleshoot to start the troubleshooter for this device.

I don't get it, I am very frustrated, and I was hoping someone might be able to lend me a hand.

Thanks in advance for any light on the subject.

Tim

Try a system restore to an earlier point before you installed anything Canon related.

There are probably entries in the registry which are causing you these problems.

My G2 hooks up fine with XP. Follow the install instructions to the letter when you reinstall everything!

HTH,

Carl

While this won't solve your XP/driver problem, why not just buy a card reader? Cost is nominal (20 UK pounds) and the reader will be faster than downloading from the camera itself, also no need to open that rubber cover on the camera to insert the USB lead. ZoomBrowser is perfectly happy downloading via a card reader, it just sees it as another drive with an image folder (on my system, as G:\dcim). I find the card reader far preferable.