CS3 Bridge - no thumbs of 1D Mark III raws

I have installed ACR 4.1 and I can open the raw files fine with Photoshop but Bridge does not show any thumbnails.

Anybody know what to do? I have tried clearing the cache.

(I am using the trial version)

If purging the cache hasn't worked, check you've installed it in the right place, and search for any more cameraraw.8bi (windows) or cameraraw.plugin (mac) files in the wrong place, as that can confuse it.

I searched for cameraraw.8bi before I installed in plugins/fileformats and found none.

If you can open the files with PS but not with Bridge, I'm still inclined to say it's in the wrong place.

Correct locations are: Library/Application Support/Adobe/Plug-Ins/CS3/File Formats (Mac) or Program Files\Common Files\Adobe\Plug-Ins\CS3\File Formats (Windows) - but common files is not the most logical place you'd expect to look, which trips most people up.

Other than that, try putting files into a new folder which you haven't previously viewed with Bridge, and see if Bridge can read those.

Thanks that was it. It was in the wrong file formats folder. Its kind a stupid there are more than one file formats folder.

Glad you got it working Tommy!

Yep me too it would be no fun having to open each image to check it.

Tommy, from now on don't update ACR by downloading the file and placing it in the folder manually. Instead click on Help > Update (or something like that). Then tell PS what to install and let it work on its own.

Ok. Thanks

In2Photos wrote in post #3319820
Tommy, from now on don't update ACR by downloading the file and placing it in the folder manually. Instead click on Help > Update (or something like that). Then tell PS what to install and let it work on its own.

Mike _ manually is the only way I will apply updates from now on, as long as they are available for download. After having issues with my first install after running the Auto Update, CS3 would no longer function. Even a reinstall would not correct the problem. Only thing that worked was a format of the C:\ drive. Luckily CS3 was the second app on a fresh install so it didn't take much doing but this time around I applied the most recent updates manually without any issues so far and CS3 is blocked from excessing the Internet.

Now I got a different problem but similar I think.

I just installed CS3 on my primary pc because I just got the license today. And I have updated all applications to the latest.

But when I start bridge it does not display a preview. The humbnails are displayed and files can be opened fine. But no preview ?? That works on my laptop.

I also have CS2 installed on my primary pc. Is that the problem?

Ok it seems there is a significant difference in hardware between my laptop and my pc.

When I turned "Use software rendering" on in Advanced preferences the previews appeared.

Hmm another indicator that I should replace my 2 year old pc with a new soon

Tommy -- at the risk of telling you something you already know.... Adobe is a bit RAM hungry (how is that for understatement?) -- have you maxed out the DIMM? The renderering could have been happening in the background, but choked back by either not enough available RAM and/or scratch disk, in which case the fix is relatively easy, or it could be due to processor choke..in which case the upgrade is much more expensive. If you are on a Windows box - you can monitor memory and/or processor thru Task Manager - on Mac I can't tell you.

If you already know all this stuff- well..in the words of Emily Latella -- "Never mind!"

The funny thing is on my Laptop I only have 1 GB ram and it worked with hardware rendering. On my main pc I have 2 GB ram and I had no other applications running. I did not check memory use or cpu use but nothing indicated that it was something like that. So I simply think that the motherboard or the video card does not support the particular function the bridge is relying on to do the preview.