Bridge 2.1 is SLLLLOOOOOWWWWW to open

Using the latest and greatest Bridge 2.1.0.100 - on a Windows XP SP2 PC with 2.5 gig of RAM and a wide open HDD. Once it opens, it works great. I really love it and ACR 4.1 a lot.

However, waiting for it to open is painful. Usually about 2 minutes. I have followed all the tips on the Adobe website - disabled scripts, dumped cache, checked for corrupt files, checked my Anti-virus and other possible software conflicts. It still takes 2 minutes to open.

I would welcome any ideas or suggestions anyone has please. THANKS in advance.

Mine was also slooooow and crashed every time I tried to open a folder list but the new update has solved all of that. Mine takes 15 seconds (which just seems a long time).

Mine (v2.1) opens from a cold start in 6 seconds with 248 thumbnail images in a previous folder open. Two things I did is disable the Version Cue and Adobe Stock Photos + removed their references from the Favorites Tab. If its already been in use then closed and reopened, maybe 1.5 seconds to load.

Secondly I no longer allow CS3 to Auto Update anything from Adobe + its blocked via my Firewall. All updates are downloaded individual then installed manually.

No crash here Chris... Bridge works wonderfully once it opens

TSmith.. thanks.. I will check when I get home. The scripts you refer to (Adobe Stock Photos and Version Cue) are already disabled. And the problem persists. But I will do a detailed check of what is in my Favorites and Folders panels.

FYI - I have auto-updated once already and it caused NO problems at all. Are you suggesting that Bridge checks for updates every time it starts? The preference choice in Bridge is check for updates once a week.

I'm not sure why you're having the problem, but do you periodically EXPORT TO CACHE?

I have about 3 dozen subdirectories of jobs/wedding clients on a 250GB SATA (internal) scratch drive. It is now about 60% full. The main client/directory contains the RAW files - about 400-500 per job, and under that directory I have the (processed) JPG directory, and adjacent to that is a LAB ORDER directory. I really believe that directory structure and size will have a major impact on the way Bridge loads.

Each time I work on a directory, I EXPORT TO CACHE. Every since doing this I've enjoyed much faster response times, well under 10 seconds for the particular subdirectory. My machine is a 2 1/2 year old Dimension 8400, 2GB RAM, 3.4ghz CPU..... certainly not the fastest, but no slouch. - Stu

SAPearl -- thanks for the tip. However, I am a bit confused (like always). The Export to Cache would be something done while Post Processing yes?? After Bridge is open? Remember that my issue is getting Bridge to open. Once I get past that, I am good to go.

My normal workflow for large directories is Image Ingester to Bridge to ACR to CS3 - where in that flow does Export to Cache take place? If it's only a few shots I skip Image Ingester (d/l manually or thru Bridge from the card reader) and then use Bridge to get organized. The issue is not with the card reader.. if I open Bridge first, having it pointed to any of my hard drives, it is still very slow to open. Hope this makes sense.

The only thing I can suggest is an uninstall/reboot/reins​tall/reboot, but you might see if Victoria chimes in to help.

Hi Richard - apologies... I may have misunderstood the issue.

I'm not an expert on Bridge, but if I understand it properly when you export a directory (you are editing) to cache, it builds that cache right in that directory; I can see it when I list. This helps with loading that directory again when I come back a few hours later, because it is referring to the cache that is right in the same spot.

Now that being said, I can see that I have not really addressed your problem of Bridge loading slowly.

Mine does not open like lightning, but it's reasonably fast. I'm using CS2, ACR & Bridge, with the program files installed on my 160GB C drive. No images are stored on C - they all reside on the 250GB internal (and physically separate) scratch drive. Everything gets defragged AT LEAST once a week as I do a lot of editing and deleting.

My workflow is RAW files on CF Card =>Card Reader=>Win Explorer, and then I just do manual copy and paste into the Client Named subdirectory on the scratch drive; not very elegant, but thorough .

Richard_Miami wrote in post #3325286
SAPearl -- thanks for the tip. However, I am a bit confused (like always). The Export to Cache would be something done while Post Processing yes?? After Bridge is open? Remember that my issue is getting Bridge to open. Once I get past that, I am good to go.

My normal workflow for large directories is Image Ingester to Bridge to ACR to CS3 - where in that flow does Export to Cache take place? If it's only a few shots I skip Image Ingester (d/l manually or thru Bridge from the card reader) and then use Bridge to get organized. The issue is not with the card reader.. if I open Bridge first, having it pointed to any of my hard drives, it is still very slow to open. Hope this makes sense.

SAPearl -- thanks for trying. I understand it is a funky issue. FYI - CS2 and Bridge are still on that PC and both operate perfectly well. The CS2 version of Bridge opens quickly 15 - 30 seconds), it always has. It is only Bridge 2.1.0.100 that is behaving poorly. FYI - I have CS3 and the same version of Bridge on an office machine (a laptop with less RAM and less HDD space) and Bridge opens well (call it 20 - 30 second average).

Mike - thanks for the suggestion.. If possible, I would like to avoid uninstall/reinstall for two reasons - first is experience. I have been in the IT business for many years, and would rather treat root cause than just keep reinstalling in the hopes of catching something. Second, I have spent some considerable time configuring the suite (Bridge, ACR and CS3) to my liking. I would lose all of that in a reinstall. (call me lazy - )

Richard_Miami wrote in post #3325431
Mike - thanks for the suggestion.. If possible, I would like to avoid uninstall/reinstall for two reasons - first is experience. I have been in the IT business for many years, and would rather treat root cause than just keep reinstalling in the hopes of catching something. Second, I have spent some considerable time configuring the suite (Bridge, ACR and CS3) to my liking. I would lose all of that in a reinstall. (call me lazy - )

OK. Lazy! You could always backup your preferences (and should anyway) but I completely understand why you don't want to. Hang out and see if Victoria can provide some insight.

sapearl wrote in post #3325353
Hi Richard - apologies... I may have misunderstood the issue.

I'm not an expert on Bridge, but if I understand it properly when you export a directory (you are editing) to cache, it builds that cache right in that directory; I can see it when I list. This helps with loading that directory again when I come back a few hours later, because it is referring to the cache that is right in the same spot.

Are you talking about the option "Automatically export caches to folders when possible" in preferences?

In2Photos wrote in post #3325445
OK. Lazy! .

At least I didn't say "Call me a cab" to which the obligatory repsonse is "OK..you're a cab!" [OP shows age]

Not lazy at all! Why lose all the benefit of that painstakingly crafted fine tuning?

I agree and feel your pain as I too have been in IT for a number of years - primarly the network side, although working with terminals of one sort or another since the mid '70's. I too prefer trying to logic out the root cause of a problem . - Stu

Richard_Miami wrote in post #3325431
Mike - thanks for the suggestion.. If possible, I would like to avoid uninstall/reinstall for two reasons - first is experience. I have been in the IT business for many years, and would rather treat root cause than just keep reinstalling in the hopes of catching something. Second, I have spent some considerable time configuring the suite (Bridge, ACR and CS3) to my liking. I would lose all of that in a reinstall. (call me lazy - )

I had at the thing again.. I removed the Folders view pane, I Version Cue from the Favorites (that was the only thing in Favorites not on my local HDD, I purged cache, and I waved a bat over my head three times while reciting magic incantations from ancient medieval photo processing texts.... all this resulted in cutting Bridge opening times down to half what it was.. now it varies between 45 seconds and a minute or more. ARRGGGG


To be serious - for the fellow nerds out there - this image records CPU and page file while Bridge is opening.. it shows a CPU max out at 100% for a few seconds when first initiated, and another at the end.. but not a steady CPU lock up.. very interesting. It would appear that CPU is not the delaying issue here. (Its a 2.4ghz P4)

Memory of any type is not a limiter at all.

Time between vertical grildines on that scale is 6 seconds -- from the first click on the grid (approx mid point below) to successful opening of Bridge is 12 marks..72 seconds

Any further tips? or do I have to live with this? FYI - all the same tweaks on my laptop at work, with less RAM.. but a better processor (dual 1.6 P4)- avg opening time is closer to 15 seconds.

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