Woot, I got my first Asukabook today, and so far i'm pretty impressed.
It was kinda a last minute thing, the B&G wanting to have a guestbook with their engagement pictures as a guestbook, something I had mentioned to them during the engagement shoot. Only problem was that we were coming down to 4 weeks to the wedding date (Aug 11th).
So being my first Asukabook, I had to rush a design which I think I could of done a better job if I had more time, but in the end, for my first book, i'm happy. Asuka was by far wicked to deal with. I probably spoke with Jen @ Asuka a few times. She was extremely helpful with finding out the best way to ship the product to me, and also gave me about 6 different shipping methods and price.
I believe my order date was July 16th. I optd for the $40 'rush'. This cuts it down to 3 weeks total time. That means the 3 weeks also includes the delivery to me. Keep in mind i'm in Canada, and need to worry about the package 'possibly' being held up at customs.
Well on July 26th I got a email confirmation that my Asukabook was being shipped via USPS (EMS priority). Wow, 10 days from the order date, and today it arrived at work. That was also a plus, as the package was to be shipped to my house (about 1min from my work) but luckily I know the Purolator guy well, and he saw my name on the package, and dropped it off here at my shop.
I'll take some pictures of it later today and post them up once I get home. The couple ended up wanting to get a 7x7 softbook. The frosted cover is a nice touch. Pics soon...
In the end, would I order from them again? In a heartbeat! Their customer service rocks, and shipment time was amazing.
The 'only' one thing that was a bit of a surprise was the $7.50 handling fee, which I was not aware off (can anyone find this on their website). Seeing that I paid $40 for a rush service, it seemed a little odd to add the handling fee on top of them, but oh well, I got my book, and i'm happy.
