CannedHeat wrote in post #3689755
When purchasing something as expensive as a 5D, I don't know about you, but factors in addition to pricing come into play for me. Reputation, customer service, will you have a hard time exchanging it if bad, etc. The price of safety "insurance" may cost a few bucks more, but it's worth it.
When I purchased mine, I got it from BH. They are one of the largest for a reason: excellent reputation, excellent customer service.
I purchase a bad lens copy from them a few months back. Within 24 hours, I had a rma number and shipping labels in my hand to ship it back to them (at their cost) PLUS they had already shipped the replacement to me overnight. Don't know about you, but THAT is worth something to me.
When purchasing something as expensive as a 5D, I don't know about you, but factors in addition to pricing come into play for me. Reputation, customer service, will you have a hard time exchanging it if bad, etc. The price of safety "insurance" may cost a few bucks more, but it's worth it.
When I purchased mine, I got it from BH. They are one of the largest for a reason: excellent reputation, excellent customer service.
I purchase a bad lens copy from them a few months back. Within 24 hours, I had a rma number and shipping labels in my hand to ship it back to them (at their cost) PLUS they had already shipped the replacement to me overnight. Don't know about you, but THAT is worth something to me.
When I had to return a defective item (Tamron 17-50mm f2.8 ) back to B&H, they did not offer to pay for return shipping until I specifically asked them to. Also, they told me they would have to first receive the item before they'd send out the replacement. The only way to receive the replacement right away was to charge my credit card again for a new purchase. I was ticked, and ever since, I've been doing most of my gear purchases at Amazon.
It seems that the service you get at B&H often depends on who you get on the phone...
