Issue: Is my camera/software compatible with Mac OS 10.4 Tiger?
Solution: Mac OS 10.4 Tiger Compatibility Information
While conducting compatibility tests between the recently released Mac OS X Tiger (10.4) and the software that is bundled with our image communication products, we have confirmed the occurrence of the following problems.
For full compatibility with Mac OS X Tiger (10.4) the following applications have been certified:
ImageBrowser ver. 5.5 and higher(OS 10.2-10.4)
Digital Photo Professional ver. 2.0.3 and higher(OS 10.2-10.4)
These versions are available as updates for each supported Canon digital camera model and are accessible from the respective camera models download pages.
PowerShot cameras supporting the PTP standard appear to be fully compatible.
Please go here
to select your camera models download library.
This is a quick summary of the problems with earlier versions for your information.
Problems applicable to EOS DIGITAL
Problems applicable to Compact Digital Cameras / Digital Video Cameras / EOS Digital Cameras / CP Printers
1.Forced shut down during the installation of ImageBrowser 5.1/5.2.0/5.2.0a
Forced shut down may occur when one of the versions of ImageBrowser listed above is installed under the following conditions.
- When updating from 5.1 to 5.2.x (Whether installing from the Solution Disk or from the Updater is irrelevant)
- When re-installing 5.1/5.2.x after they are installed once and ImageBrowser is subsequently uninstalled
- When installing with the OS in an English-language environment
Workaround:Investigation is still underway to find an effective workaround.
In some cases, the program can be installed normally by deleting the following files:
- English: /Library/Preferences/com.canon.ImageBrowse.ColorManagement.plist
2. ImageBrowser 5.1.1/5.2.0 function unusable The following function of ImageBrowser is confirmed to be unusable:
- Unlocking images: Images can be locked but locked images cannot be unlocked
Workaround:Locked images can be unlocked by opening them with the Finder and deselecting "Locked" under "Get Info" in "General".
3. Alias display problemThere are cases where the aliases of applications may not be displayed normally.
Workaround:Aliases can be displayed normally by restarting the OS.
4. Problems in setting the number of pages to printIt was confirmed that when setting the number of the pages to print with the applications that have printing functions, the number may stay at the default number and cannot be changed.
Workaround:Investigation is still underway to find an effective workaround.
It was found, however, that the problem might be solved in some cases with the following method:
- By moving the location of the window for setting printing options.
- By setting the number of pages to print immediately after the application is started.
Problems applicable to EOS DIGITAL1. Some models cannot be connected to the softwareTwo models, namely EOS 20D and EOS Kiss Digital N/EOS DIGITAL REBEL XT/EOS DIGITAL 350D, cannnot be connected to the following software:
- EOS Viewer Utility: cannot be connected to EOS 20D
- ImageBrowser 5.1.1/5.2.0 (CameraWindow): cannot be connected to both EOS 20D and EOS Kiss Digital N/EOS DIGITAL REBEL XT/EOS DIGITAL 350D
Workaround:There is no effective workaround.
2. Digital Photo Professional 1.5/1.6.1 functions unusableThe following functions of the Digital Photo Professional cannot be used:
- Stamp Tool function: The effect of using this tool is not shown in display.
Workaround:There is no effective workaround.
- "Batch Process" in Image Transfer settings: Changes made to the destination application settings are not reflected in the actual settings.
(If an application is specified in the "Open image using software" setting, that application does not start. The application set before the change, however, does start.)
Workaround:The setting can be changed by the following procedure.
- Specify the desired application for the image transfer.
- Start batch processing.
- If the application set before you changed the setting starts, close it.
- Restart Digital Photo Professional.
The countermeasures for these problems are now being discussed.
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Mac OS X's Image Capture Application Mac OS X 10.1 and newer come with Image Capture drivers that support most of Canon's digital cameras with USB interfaces. When a compatible camera is connected to a compatible Mac computer running OS X 10.1 and newer, the computer detects the camera and automatically launches Image Capture. This Apple program allows JPEG images in the camera to be downloaded to the Macintosh. NOTE: RAW files from Canon digital cameras cannot be downloaded in OS X via Image Capture. We suggest the use of File Viewer Utility or an external card reader. Also, movie files shot with PowerShot cameras cannot be downloaded in OS X via Image Capture or iPhoto. We suggest the use of ImageBrowser or an external card reader.
Additionally, Image Capture can access JPEG images directly from a CompactFlash card using an OS X-compatible card reader or using a PC Card Adapter in the PC Card slot of an Apple PowerBook.
For the latest list of Canon Digital Camera products that are compatible with Mac OS X please visit:
http://www.apple.com/macosx/upgrade/devices.html
