cleaned sensor, and I SCRATCHED SENSOR!!!

I've had the same issue at times too; you'll attempt to clean off a bit of "dust" and it ends up smearing or appearing like a scratch. Not a big deal, don't freak out!
Just be patient with it; I use a lens cleaning cloth and a very fine tipped brush, and just gently wipe the dust away and keep taking test photos until all the dust is gone. I haven't invested in any expensive type of sensor cleaner, it just doesn't seem necessary as long as you are patient and have some common sense about it (AKA, be gentle).
Cornflakes, good luck with your scratch. Hope you can wipe that thing out!

PEC pads and Eclipses fluid... IMO thats all you need all else is a waste..

and a blower bulb of course...

I had a similar issue with the copperhill wet cleaning for 30D. I thought I had scratched the sensor. But after cleaning the other way. It removed the smear....at that point I had a pulse, since I was on my way to bday party...

So it is possible to scratch it, but i have a gut feeling that is is a smudge...well I guess not.

2 bad cases out of thousands and thousands who knows the real number of very happy customers.

I stress you have to read the instructions maybe a few times as there are very important details there that do guide you to safely use it. I have used it tens of time with no problems what so ever!

Common sense, patience and military like concentration of your work and of following the instructions.

Remember to never apply much pressure only the slightest is more than enough, you can always do a second pass that usually always does the job.

It's easy to become impatient about the situation and start to loose comonsense as your under a lot of pressure imagine what a surgeon goes through... agh!

Hope everything turns out good for you dude!

I too have a scratched sensor on my 5D. I was really ticked when I realized I had scratched it with the pads. The scratches are on the outside edge of the sensor so they have not affected too much of my photos, but I will probably look to have the filter replaced during routine cleaning. It's not as easy as the Nikons, so I am told. They are held in with clips where as the Canon is bonded. Again so I am told.

I'll get killed for this one but I've used my T shirt many times to clean my sensor. No problems but I did finally get the Atric Butterfly, lens scope and cleaning swabs. It works great. No more Dust! But then again I have a Rebel XT and Ive been looking or a easy reason to get a new camera. I figured a scratched sensor would be good enough. A guy from B&H said there is glass protecting the sensor so it can take some abuse.

ErichZ wrote in post #4381708
I'll get killed for this one but I've used my T shirt many times to clean my sensor. No problems but I did finally get the Atric Butterfly, lens scope and cleaning swabs. It works great. No more Dust! But then again I have a Rebel XT and Ive been looking or a easy reason to get a new camera. I figured a scratched sensor would be good enough. A guy from B&H said there is glass protecting the sensor so it can take some abuse.

Are you serious

ErichZ wrote in post #4381708
I'll get killed for this one but I've used my T shirt many times to clean my sensor. No problems but I did finally get the Atric Butterfly, lens scope and cleaning swabs. It works great. No more Dust! But then again I have a Rebel XT and Ive been looking or a easy reason to get a new camera. I figured a scratched sensor would be good enough. A guy from B&H said there is glass protecting the sensor so it can take some abuse.

how could you even get you tshirt all the way in there?

copperhill products have always worked well for me. I am very careful and red directions religiously. It is not for everybody but really it is not very difficult. Sorry to hear you had an issue.
Dave

Nicholas R. wrote in post #3904170
dou_b_14,
As I explained to you in our personal disussion earlier today, your guard must have slipped down somewhere along the line during your swabbing. This is a very unfortunate circumstance, but you jumped the gun and sent your camera to Canon before you reported the problem to me. You didn't even send me a test shot as I requested to have a look at the "scratch". Our protocol that is advertised extensively on our website is to have the customer send the unit to LifePixel for filter replacement. LifePixel will replace the filter and also try to determine the cause of the damage. They'll then return the filter to us here at Copper Hill Images for further testing.
Our ironclad guarantee still applies - if a third party such as LifePixel can conclusively state that the PecPad material that touched the sensor was the SOLE cause of the damage, we will pay for the total cost of the repair. Unfortunately, the course you chose to take will prevent you from ever knowing exactly what caused the scratch, if it indeed was a scratch.

As per my e-mail to you earlier today, we feel terrible that you damaged your camera. But we have been around a long time selling the same cleaning kit that you bought. We at no time have ever said that it is impossible to scratch a filter using our method and we even encourage potential customers to examine themselves to determine if they should even attempt self-cleaning a sensor - it's the very first paragraph of our tutorial. Some people should simply use our SensorSweep or just leave it to Canon or Nikon to take care of. In hindsight, you may fall into that category. It's not a perfect world by any means, but we stand behind our products 1,000%.

Nicholas R.
www.copperhillimages.c​om

Nicholas R. wrote in post #3906529
I don't expect to get into an accident either, but I have had 3 deer jump in front of my car over the last few years - 3 smashed in frontends. Anyone who says you can be prepared for everything is just plain silly. STUFF happens, you do the absolute best you can to be prepared for everything, but sometimes stuff happens.


Thanks,
Nostrildomus

I believe what you are saying and have used your products successfully. I even just reordered but that was before reading your posts. You come across as arrogant and demeaning to the OP who in no way blamed your product in his first post. There are plenty of comparable companies with basically the same cleaning swabs as yours. You lost me as a customer just based on you poor attitude. I will never buy a copperhill product again.

short5 wrote in post #4389438
I believe what you are saying and have used your products successfully. I even just reordered but that was before reading your posts. You come across as arrogant and demeaning to the OP who in no way blamed your product in his first post. There are plenty of comparable companies with basically the same cleaning swabs as yours. You lost me as a customer just based on you poor attitude. I will never buy a copperhill product again.

Didn't exactly endear me to him either

im never going to clean my sensor.. screw it.. i'll get rid of it in photoshop

yeah seriously, i have only blown it out , i am afraid of screwing it up, would just rather not worry about it

Tsmith wrote in post #3904590
"#5) Take a couple of seconds to look at the CCD or CMOS. If you see any specks on your AA filter, try to blow them off with a blower before you swab ( I recommend using canned air if possible ).

This is the worst advise I have ever heard. I would NEVER use canned air inside of any of my cameras.

i still don't get why people go through all this trouble when one can simply get rid of dust and scratches through photoshop or another image editing program. In my opinion, it's not worth taking a risk.. I'd rather have a dusty camera, then a scratched one. Plus, I don't have surgeon like hands.