Shameless Plug for Lensrentals.com

Good Evening from Autumnal NH,

This may be old news to many of you, but I just wanted to express the wonderful service of Roger Cicala and the other fine folks at Lensrentals.com. I received a 100-400L today that I am renting for a one week vacation in Sanibel Island, FL.

They are really great to work with. In this age of sometimes aggravating and down right missing customer service, I felt that exemplary service should be pointed out.

George

It's always refreshing to hear of a company "doing it right" when it comes to customer service. I'm amazed at how so many stay in business witha total lack of customer service. Many even seem to have contempt for their customers.

I usually just lurk here, but also wanted to say how much I love Lensrentals.com.

I rented a lens (10-22mm) back in September for a trip. They worked extra hard to make sure I received the lens in time. In fact I ended up getting it 4 days before the agreed upon day. So I had even more time with the lens at no extra cost.

Great customer service! And the lens was in perfect condition. Shipping it back was super easy too.

Good to hear------I reserved some eqipment a few weeks ago and delivery is next week. Roger seems like he has his act together. I look forward to using his equipment.

stathunter wrote in post #4140387
Good to hear------I reserved some eqipment a few weeks ago and delivery is next week. Roger seems like he has his act together. I look forward to using his equipment.

He does...his operation is top-notch. You won't be disappointed.