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FORUMS Marketplace & Market Info Market Watch 
Thread started 16 Oct 2007 (Tuesday) 18:28
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geoawelch
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247 posts
Gallery: 3 photos
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Joined Dec 2006
Location: Loudon, NH
     
Oct 16, 2007 18:28 |  #1

Good Evening from Autumnal NH,

This may be old news to many of you, but I just wanted to express the wonderful service of Roger Cicala and the other fine folks at Lensrentals.com. I received a 100-400L today that I am renting for a one week vacation in Sanibel Island, FL.

They are really great to work with. In this age of sometimes aggravating and down right missing customer service, I felt that exemplary service should be pointed out.

George


George
NH

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dharmon
Senior Member
357 posts
Joined Aug 2007
     
Oct 16, 2007 19:25 |  #2

It's always refreshing to hear of a company "doing it right" when it comes to customer service. I'm amazed at how so many stay in business witha total lack of customer service. Many even seem to have contempt for their customers.




  
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susabell
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53 posts
Joined Oct 2006
     
Oct 17, 2007 09:24 |  #3

I usually just lurk here, but also wanted to say how much I love Lensrentals.com.

I rented a lens (10-22mm) back in September for a trip. They worked extra hard to make sure I received the lens in time. In fact I ended up getting it 4 days before the agreed upon day. So I had even more time with the lens at no extra cost.

Great customer service! :D And the lens was in perfect condition. Shipping it back was super easy too.


5D MKII, 40D, 17-40mmL, 60mm, 85mm 1.8,
|Flickr| (external link)

  
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stathunter
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Location: California & Michigan
     
Oct 17, 2007 10:26 |  #4

Good to hear------I reserved some eqipment a few weeks ago and delivery is next week. Roger seems like he has his act together. :) I look forward to using his equipment.


Scott
"Do or do not, there is no try"

  
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Karl ­ C
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Location: Now: N 39°36' 8.2" W 104°53' 58"; prev N 43°4' 33" W 88°13' 23"; home N 34°7' 0" W 118°16' 18"
     
Oct 17, 2007 10:29 |  #5

stathunter wrote in post #4140387 (external link)
Good to hear------I reserved some eqipment a few weeks ago and delivery is next week. Roger seems like he has his act together. :) I look forward to using his equipment.

He does...his operation is top-notch. You won't be disappointed.


Gear: Kodak Brownie and homemade pin-hole cameras. Burlap sack for a bag.

  
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