no warranty with 40D ?!

I just got the package from UPS and was pretty happy to sign for a new 40D ordered through Amazon.com (they went through Pavalian electronics in NY)

I opened the box and something seemed strange...
there's no warranty anywhere to be found!
also, there is no spanish Manual (i remember there was one when i opened the xti)

what's the deal? Is this thing "grey market" ... should I return it?

doubledragon wrote in post #4170106
I just got the package from UPS and was pretty happy to sign for a new 40D ordered through Amazon.com (they went through Pavalian electronics in NY)

I opened the box and something seemed strange...
there's no warranty anywhere to be found!
also, there is no spanish Manual (i remember there was one when i opened the xti)

what's the deal? Is this thing "grey market" ... should I return it?

Yes, it's gray market. I'll knowingly buy non-US lenses, but I'd be very uncomfortable with doing the same with a body (esp. one that is relatively new into it's production). In fact all of the 17-85mm 40D kits online, that I've seen, were from gray-market distributors.

daaaang.
does that mean it was opened and returned once already?
the invoice says "sealed full usa warranty".
should I send it back?

doubledragon wrote in post #4170306
daaaang.
does that mean it was opened and returned once already?
the invoice says "sealed full usa warranty".
should I send it back?

Might just ask them first. It could be that the warranty was forgotten or it could be gray.

doubledragon wrote in post #4170306
daaaang.
does that mean it was opened and returned once already?
the invoice says "sealed full usa warranty".
should I send it back?

sounds like a warranty to me !

ed rader

gjl711 would be correct.

You paid for warranty as it showed on your invoice. Call them up and say that the warranty card is missing. If they say that it is grey market, say that you got mislead into thinking that the camera came with warranty because it's on your invoice. I am sure it is just a misunderstanding on the merchant part.

thanks for the info guys.
I just tried it out and something else is a bit strange..
it's set for CHINESE!
all the menues are in Chinese writing, I can't see the custom functions or anything! is there a way to set it to English?

Mine came with a warranty card and a Spanish manual. I bought it at Best Buy in Ohio...just FYI.

...maybe

Let us know what the vendor says. *To change the language - go to the 2nd "wretch" icon, third option down.

I just purchased a 40D body today at Norman Camera in Kalamazoo, along with a Mack warranty. There was a Canon warranty card and two manuals in the box--English and Spanish. I was instructed not to register the camera with Canon or Mack for 30 days or so becasue if it fails during that time, the store will do an over-the-counter swap with me.

I could have saved some money by going mail order, but it's service like that I am willing to pay a bit more for--it is worth it to me to not have head aches I don't need.

bought mine at futureshop 17-85 both cards in the box one for the body and the lense although lense does say usa only where as the body usa & canada. but i think cause its prob like that. two manuals.

If I recall correctly, when I sent my Drebel in for shutter replacement under warranty, all I think I had to send it was a copy of my invoice that showed the purchase date to verify it was less than a year old. A warranty card may not be needed because my serial number was on the sales invoice.

I just got my 40D also and notices the same thing about warranty and extra manual. Looks like they may have taken the time to reset my camera to English.

Something desn't quite seem right...

I checked on Canon website and got this info on what is covered by warranty. It says...."
when purchased and used in the United States or Canada".

So I understand it would be covered by Canon warranty. Also Canon does not require a warranty card, only proof of purchase.