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Thread started 22 Oct 2007 (Monday) 11:55
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30D Problems

 
mchong75
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Location: Frisco, TX
     
Oct 22, 2007 11:55 |  #1

I need help from fellow Canon DSLR (specifically 30D) users.

During my last photo shoot, I’ve noticed all of my shots were extremely blurry and white as if I had my ISO set at 1600 during a bright sunny day.

When I noticed the problem, I immediately checked my settings. The settings were:

  • AV mode
  • ISO at 400 (semi cloudy but, some sun light thru the trees)
  • Aperture at 11
  • I was using my Canon 70-200 F4 lens.
  • Auto white balance
I swapped glass to Canon 17-55mm F2.8 and still had the same problem.

So, I didn’t know if the problem was the body or the glasses so, I changed to my 2nd body. (Rebel XTi) No problem from either glass when I used the XTi.

So, last night I checked to see if I can duplicate the problem on the 30D, but it seemed to work fine this time. HOWEVER, a new problem arose. When the glass was set for AF, it won’t AF but it’ll AF when set to MF.

What is wrong with my 30D?

(Michael) Gears:
5D MK III / Grip (2) | Canon 24-70L II | Canon 17-40L | Canon 70-200 f/2.8L IS Mark II | 600EX-RT (2) | ST-E3-RT | PCB Einstein (2) | Pocket Wizard Plus III (4) | PCB 47" Octobox | Vagabond Mini | Kacey Beauty dish | Lee ND, GND & Big Stopper | Lastolite 24" x 24" | Gitzo 3541LS tripod | Markins Q20 w/ RRS B2 LR II | Sigma 35 Art | 85L II

  
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bauerman
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Oct 22, 2007 12:15 |  #2

That second issue is a really weird one - the AF/MF issue. I have never heard of that. You may want to completely reset the camera by removing both the primary battery and the wafer (date/time) battery and letting it sit for a while and then re-inserting them. Have you recently updated the firmware?

Are you using a grip on your 30D? If so, remove the grip and check the 30 functioning again as well.

It would be good to see an example of the photos that you mentioned above that were blown out.....that possible?




  
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mchong75
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Oct 22, 2007 13:03 |  #3

I will post sample pics tonight.

I do have a Canon OEM grip.

I did detach the grip from the body. I also cleaned the lens contact area with a blower. I reset all the presets to OEM specs.

In despite of these, I’m still having the problem with AF issue.

I have not updated any firmware since I purchased it brand new from Adorama about 8 months ago.


(Michael) Gears:
5D MK III / Grip (2) | Canon 24-70L II | Canon 17-40L | Canon 70-200 f/2.8L IS Mark II | 600EX-RT (2) | ST-E3-RT | PCB Einstein (2) | Pocket Wizard Plus III (4) | PCB 47" Octobox | Vagabond Mini | Kacey Beauty dish | Lee ND, GND & Big Stopper | Lastolite 24" x 24" | Gitzo 3541LS tripod | Markins Q20 w/ RRS B2 LR II | Sigma 35 Art | 85L II

  
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bauerman
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Oct 22, 2007 13:06 |  #4

Does not sound like you did the battery removal that I had mentioned. Take both batteries out - let it sit for 20 minutes - re-insert the both batts and give it another shot.




  
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amfoto1
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Location: San Jose, California
     
Oct 22, 2007 14:58 |  #5

Hi,

Assuming you don't have some large amount of exposure compensation dialed in, or some other setting incorrect, I agree that the problems you are seeing are odd. I've never heard of a combo of symptoms like you are seeing. But it sounds as if both the aperture is not working properly (staying wide open, i.e. no signal from the camera reaching it to tell it to close down) *and* the reversal of AF/MF switch functions.

The only things I can think of that would explain both are either a mis-match of the electronic contacts *or* a mixup of instructions in the camera's central processor unit.

Since it's happening on two lenses, and those lenses both work properly on another camera, it has to be a problem with the 30D body itself. Another possibility occurs to me, that for some reason the lens is not fully turned to latch in place. I'm thinking maybe the electronic contacts between body and lens are not matching up correctly. I havent' seen this on either of my own 30Ds, but have seen "weird stuff" occurring with an acquaintances D200 when their lens wasn't fully latched in place.

The suggestion to remove the button battery and leave it out for a few minutes is a good one. Doing this reboots the camera completely and clears it's "memory". It will mean resetting your date/time, custom functions and all your other personal menu settings. But, it resets the camera to "zero" and can solve problems that are "stuck in memory". It might be a good idea to replace that battery, too, although they tend to last a pretty long time (maybe 3 to 5 years).

Dusting off the contacts isn't adequate. I'd suggest using a lint free cloth or swab (not a cotton swab!) and wiping them clean with isopropyl alcohol (aka rubbing alcohol), at the very least. This removes any finger oils and possibly some some light oxidization that might be on those contacts and interrupting the very low voltage flow of communication between camera and lens.

Actually, it's a good idea to wipe off the button battery with alcohol, too.

Also carefully wipe clean the BP511 battery contacts (on the battery), the contacts for the BP511 batteries inside the grip, and the grip-to-camera contacts.

There are better products for cleaning electronic contacts, such as De-Oxit.

Some people suggest using a pencil eraser, but I think it's a pretty bad idea. Far too easily small bits of eraser can get inside where you don't want them and cause problems.

For similar reasons never use a cotton swab - aka: Q-Tip - either as they shed tiny, fine cotton fibers that are incredibly tough and can actually jam shutter mechanisms, etc.

Hope one or the other or both these ideas help. Keep us posted.


Alan Myers (external link) "Walk softly and carry a big lens."
5DII, 7DII, 7D, M5 & others. 10-22mm, Meike 12/2.8,Tokina 12-24/4, 20/2.8, EF-M 22/2, TS 24/3.5L, 24-70/2.8L, 28/1.8, 28-135 IS (x2), TS 45/2.8, 50/1.4, Sigma 56/1.4, Tamron 60/2.0, 70-200/4L IS, 70-200/2.8 IS, 85/1.8, Tamron 90/2.5, 100/2.8 USM, 100-400L II, 135/2L, 180/3.5L, 300/4L IS, 300/2.8L IS, 500/4L IS, EF 1.4X II, EF 2X II. Flashes, strobes & various access. - FLICKR (external link)

  
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mchong75
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Oct 30, 2007 15:00 |  #6

UPDATE

I removed all batteries, disconnected the grip, I cleaned the glass contact areas (body and the glasses) and Voila! It's back to normal. :)

Thanks for the tips everyone.


(Michael) Gears:
5D MK III / Grip (2) | Canon 24-70L II | Canon 17-40L | Canon 70-200 f/2.8L IS Mark II | 600EX-RT (2) | ST-E3-RT | PCB Einstein (2) | Pocket Wizard Plus III (4) | PCB 47" Octobox | Vagabond Mini | Kacey Beauty dish | Lee ND, GND & Big Stopper | Lastolite 24" x 24" | Gitzo 3541LS tripod | Markins Q20 w/ RRS B2 LR II | Sigma 35 Art | 85L II

  
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bauerman
discount on value meals
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Location: Idaho!
     
Oct 30, 2007 16:43 |  #7

Glad it worked out - removing all the batts has solved a couple of issues for me in the past.




  
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30D Problems
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