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Thread started 22 Oct 2007 (Monday) 20:52
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everything is black

 
mopardog
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Location: aberdeen, washington
     
Oct 22, 2007 20:52 |  #1

when i turn on my S2IS, everything is black! the settings show up, but the whole visual field is solid black both on the display and through the viewfinder. (yes i have checked and the lens cap is not on!). the batteries are good. i can't find my owner's manual since i moved so i am hoping someone on here can steer me in the right direction! i bought it in 6/2006.




  
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Mom27andblessed
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Oct 23, 2007 07:08 |  #2

may not apply as I know nothing about your particular camera...but my Canon powershot has a switch to go from shooting to display. If there is nothing on the memory card, it shows as black. Do you have a setting or switch?

Hope it's something simple!


Cindy-wife to Chris, Mom to 7! Gramma/Nana/Grammy to 6 lovelies! Canon 70D owner...trying hard to learn to use it.

  
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Permagrin
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Oct 23, 2007 07:13 as a reply to  @ Mom27andblessed's post |  #3

Try switching the settings. It's been ages since I had my S3 but I remember something like that happening when I was trying to use the "through the viewfinder" (rather than the lcd) setting....there were 3 options, I think...so try to check that particular setting out and see if you can switch it to the lcd again.


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BillsBayou
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Oct 23, 2007 09:58 |  #4

mopardog wrote in post #4173377 (external link)
...(yes i have checked and the lens cap is not on!)...

Then I'm stumped. ;)


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mopardog
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Nov 25, 2007 20:35 as a reply to  @ BillsBayou's post |  #5

i emailed canon today about my problem. i have lost my manual (i moved recently) and i went through all the settings and tried everything but nothing worked! i still just have a black screen on the display (except the zillions of icons i have now) and when i look through the viewfinder, it is the same, black, with icons. if i get rid of the icons (can't remember how i did that) i still have one that looks like a circle with 2 or 3 brackets on either side, don't know what that is or if it might be the problem.

can anyone help? i am afraid they (canon) will tell me to take it in to be serviced and then i will cost me lots. i never liked this camera that well except the 12x zoom. but it was not cheap and it's only 17 months old! i sure don't want to have to spend lots on it or get a new one.

i keep hoping there is some easy fix i have missed.

any ideas?




  
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mopardog
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Nov 26, 2007 01:53 |  #6

ok, i went home and reset everything to default. now i can hear the shutter click (i read on another posting that it might be a stuck shutter). i downloaded all the test pix to my computer and there are 12 pix, they are all black. so it seems as though the camera actually did try to take a pic. the other thing i noticed is that after i push the button it takes probably 2 seconds to take the picture, much slower than usual. i am so totally frustrated. i need my camera to take product pictures for my website (www.doggypanache.com (external link)).

i got a response from canon that it would cost $117 to send the camera in plus $8 shipping. then of course there is the cost of parts, etc. or for $175 they would trade it for a refurbished S3IS. i am not biting, i am pretty disgusted with canon right now.




  
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cdifoto
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Nov 26, 2007 02:15 |  #7

Try removing all batteries overnight. Not just the main power batteries but also the coin sized backup/memory battery. It's located between the front two AA battery slots, labeled CR122 or some such.


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mopardog
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Nov 26, 2007 03:06 |  #8

i will try removing the batteries. thanks.




  
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20droger
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Nov 26, 2007 18:15 as a reply to  @ mopardog's post |  #9

Start with a new manual, which may be downloaded from Canon here. (external link)

Good luck.




  
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