has anyone actually used a MACK warranty ?

I've searched the forums but I haven't come up with any feedback on the MACK warranties. Has anyone actually used one to get any repair or sensor cleaning?


I have an option to either return my grey market 40D, or I could get a free 3-year MACK warranty on it. I'm thinking that the 3 year warranty seems pretty good, what do you guys think i should do?

nobody?

I'd be interested in any experience as well. I've seen a couple places offer the MACK warranty & I also checked out MACK's website. They seem to be a national electronics repair business. It looks like they perform the repairs themselves, but they may send stuff to Canon as well (can't tell from their site).

http://www.mackcam.com​/

I've heard more bad than good about Mack warranties. Remember, they're out to make a good profit, Canon wants a satisfied customer.

hmmm. that's a good point, MACK doesn't care as much as Canon.

haha...good question!

Nope, I've never used a Mack warranty. But I've definately been a sucker and bought a few

doubledragon wrote in post #4177819
I've searched the forums but I haven't come up with any feedback on the MACK warranties. Has anyone actually used one to get any repair or sensor cleaning?


I have an option to either return my grey market 40D, or I could get a free 3-year MACK warranty on it. I'm thinking that the 3 year warranty seems pretty good, what do you guys think i should do?

Nobody could answer that without knowing why you are thinking of returning your 40D? Does it need repairing or the sensor cleaned? Is someone offering you a free MACK warranty 'just-in-case' or one instead of a repair?

gkas wrote in post #4184769
I've heard more bad than good about Mack warranties. Remember, they're out to make a good profit, Canon wants a satisfied customer.

And Canon would be happy to make nice lenses for no profit just as long as we were all happy??

doubledragon wrote in post #4184843
hmmm. that's a good point, MACK doesn't care as much as Canon.

Maybe, maybe not. Bit of a flawed assumption though based on one person's second hand experience wouldn't you say?

I think that you mind is made up against the MACK warranty and if that's the case I would return the 40D (for whatever reason), you are never going to have confidence in the warranty.


Steve