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FORUMS Cameras, Lenses & Accessories Canon Digital Cameras 
Thread started 29 Oct 2007 (Monday) 17:31
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POLL: "What should you do with faulty new gear?"
Have it repaired under warranty
11
22.9%
Have it exchanged for another copy
37
77.1%
Do nothing, and be philosophical about it
0
0%
Sell it on, disclosing the flaw to potential buyers
0
0%
Sell it on, not disclosing the flaw
0
0%

48 voters, 48 votes given (1 choice only choices can be voted per member)). VOTING IS FOR MEMBERS ONLY.
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Hypothetically, faulty new gear: repair or replace?

 
Lani ­ Kai
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Oct 30, 2007 04:57 |  #16

It depends. For Canon equipment I'd have it repaired because I live a few minutes from the service center. For Sigma, on the other hand (the only other manufacturer from which I received a dud), I sent it back to the retailer for a new copy.


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WaltA
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Oct 30, 2007 09:43 |  #17

I chose "repair" but it would depend on the warranty. As some have said, some places have a "No questions asked" replacement policy and you don't really have a choice.

Your criterea was that is was a minor flaw and thats what I based it on. If it was the "it doesn't work" variety I'd ask for a replacement.

I agree with the thought that if its a problem with the manufacture of the item you could get a 2nd one with the same problem.


Walt
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Hypothetically, faulty new gear: repair or replace?
FORUMS Cameras, Lenses & Accessories Canon Digital Cameras 
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