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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 25 Nov 2007 (Sunday) 00:41
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17-55mm f/2.8 IS Question

 
MaxxuM
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Nov 25, 2007 00:41 |  #1

Does Canon accept warranty work for dust in this lens since it seems to be common or will they charge to clean it up? It would seem they should, but knowing Canon they probably would say it was normal wear and tear. If not, what would they charge?




  
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KarlMarsh
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Nov 25, 2007 00:44 |  #2

It wont show up in your images so I would not even worry about it. Do you have a lens with dust? I have had mine for about 3000 shots now and none is visible in any of my images. My 28-135 has a bunch in it but the pictures come up clean.:D


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MaxxuM
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Nov 25, 2007 00:49 as a reply to  @ KarlMarsh's post |  #3

Not yet, I'm buying it next Friday and was worried about it. Most ppl say it doesn't show up, but I'm one of those ppl that if they see it it will bother me knowing it's there. :rolleyes: I guess I'll just have to take heart that it won't be an issue I guess. But it would at least help me deal with it (if it even happens) if Canon would take care of it.




  
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cy88
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Nov 25, 2007 00:53 |  #4

The dusts get in through the front element. If you are very worried, stick a UV filter on and that should fix the problem :) I did that to mine and never seen a spec of dust!

Enjoy the lens, it's one of the best that Canon made.


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KarlMarsh
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Nov 25, 2007 00:54 as a reply to  @ MaxxuM's post |  #5

I guess I'm not as anal as some around here about dust but I can say with confidence that I am very picky about the IQ. My 17-55 has produced incredible IQ far beyond my expectations. I'd buy another one tomorrow if this one was lost or stolen.:D In fact even if I get a Full Frame camera I will always keep a 1.6x camera just to mount this lens to.:lol:

That being said that if there was visible dust in the lens during the warranty period. I'm pretty sure canon would clean it for free.


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gjl711
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Nov 25, 2007 00:57 |  #6

I wouldn't worry too much either. I just went and checked my 17-55 and though there was a bit of dust on the front element, there was none inside. I have had it for almost 9 months and it is my prime use lens and has seen a lot. It's been to Hawaii, California, and taken several hundred pics around the house we are rehabing, a very dusty environment.


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VladDracule
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Nov 25, 2007 00:57 |  #7

heh theres a serious lack of an answer in this thread sadly enough i dont have it for you :(

this is something ive been wondering about as well. especially because imo you cant resell a lens with dust in it for the same price as one with 0 dust in the front element, at least you shouldnt be able to


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Adam ­ Trevillian
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Nov 25, 2007 00:58 |  #8

MaxxuM wrote in post #4379938 (external link)
Not yet, I'm buying it next Friday and was worried about it. Most ppl say it doesn't show up, but I'm one of those ppl that if they see it it will bother me knowing it's there. :rolleyes: I guess I'll just have to take heart that it won't be an issue I guess. But it would at least help me deal with it (if it even happens) if Canon would take care of it.

i know exactly how you feel...


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gjl711
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Nov 25, 2007 01:01 |  #9

VladDracule wrote in post #4379970 (external link)
heh theres a serious lack of an answer in this thread sadly enough i dont have it for you :(

this is something ive been wondering about as well. especially because imo you cant resell a lens with dust in it for the same price as one with 0 dust in the front element, at least you shouldnt be able to

I think the only way to find out for sure is to contact Canon. Maybe someone who is having a dust problem will speak up. I think it';s pretty safe to say those who have answered already have the lens and do not have a dust problem, thus they have never called Canon to find out if they would fix a problem they dont yet have.


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MaxxuM
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Nov 25, 2007 01:16 |  #10

Thanks guys for the input... It makes me feel a little better. If no one answers this question by Monday I'll be calling Canon to find out myself and will post the answer here.




  
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17-55mm f/2.8 IS Question
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