Any one ever actually use these to fix or replace a body...How did it work. I've heard these are THE warranty to buy, but have never bought one. They are transferrable right?
Any input is greatly appreciated
thatkatmat Cream of the Crop 9,342 posts Gallery: 41 photos Likes: 205 Joined Jul 2007 Location: Seattle, don't move here, it's wet and cold More info | Dec 02, 2007 12:57 | #1 Any one ever actually use these to fix or replace a body...How did it work. I've heard these are THE warranty to buy, but have never bought one. They are transferrable right? My Flickr
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Trvlr323 Goldmember 3,318 posts Likes: 1091 Joined Apr 2007 More info | Dec 02, 2007 14:31 | #2 They are transferable for a charge of 20$. I have used them for lens repair - no bodies. My experience was positive except for long turnaround. Mack generally gets mixed reviews. Sometimes not taking a photograph can be as problematic as taking one. - Alex Webb
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thatkatmat THREAD STARTER Cream of the Crop 9,342 posts Gallery: 41 photos Likes: 205 Joined Jul 2007 Location: Seattle, don't move here, it's wet and cold More info | Dec 02, 2007 15:09 | #3 Thanks, how long did it take? Was it repaired...or replaced? I've heard good things about mack warranties, seems like a good thing to get if for nothing else the added resale value. My Flickr
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Trvlr323 Goldmember 3,318 posts Likes: 1091 Joined Apr 2007 More info | Dec 02, 2007 19:02 | #4 The lens was repaired. It took about 6 weeks from the time they received it. Sometimes not taking a photograph can be as problematic as taking one. - Alex Webb
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Medic85 I just quoted Forrest Gump! 2,018 posts Joined May 2006 Location: Charlotte, NC More info | Dec 02, 2007 19:07 | #5 nqjudo wrote in post #4427787 The lens was repaired. It took about 6 weeks from the time they received it. I buy Mack warranties because I live in Canada but usually get my gear at B&H. I had trouble getting warranty service here on goods bought in the US so I started going with Mack. If I lived in the US I definitely wouldn't buy an extended warranty. 95% of warranty related issues will show up within the first year and many credit cards double the manufacturer warranty - more than enough warranty. Anyway, good luck. Where is that coming from? I've never heard of a credit card adding to the warranty of anything.
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JVolz Senior Member More info | Dec 02, 2007 20:08 | #6 Medic85 wrote in post #4427821 Where is that coming from? I've never heard of a credit card adding to the warranty of anything. I believe it's American Express. Joe Volz
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thatkatmat THREAD STARTER Cream of the Crop 9,342 posts Gallery: 41 photos Likes: 205 Joined Jul 2007 Location: Seattle, don't move here, it's wet and cold More info | Dec 02, 2007 20:26 | #7 Ah, well with a $5000 body, I figure it's a good investment. Probably took 6 weeks because of the fact you're Canadian. Have a friend in Vancouver who's had 2 problems with his Canon gear, each time (same thing) took him over a month to get his gear back. My Flickr
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lawmans3 Senior Member 434 posts Joined Jan 2005 Location: Wyoming More info | I had a Mark II with a back focusing issue and the turn around time was right at 1 month. Very Happy with MACK overall. You have to mail the defective product to New Jersey and then they send it to Canon for repair and then mail it back to New Jersey and then back to you. That's what takes so long. I would have no worries about buying another MACK warranty. 1Dx, 1DsMK3, 1DMK3, 100L f2.8 Macro, 85L 1.2 II, 50 L 1.2,17-40L, 24-70L, 70-200 L f2.8 IS, 100-400 L[COLOR=black], 24-105 L
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Trvlr323 Goldmember 3,318 posts Likes: 1091 Joined Apr 2007 More info | Dec 02, 2007 21:16 | #9 Medic85 wrote in post #4427821 Where is that coming from? I've never heard of a credit card adding to the warranty of anything. RBC Visa Platinum and many others. Most premium cards offer it. I also get purchase protection. If it gets stolen or breaks within 90 days of purchase, even if it is accidental breakage, the item is replaced. Sometimes not taking a photograph can be as problematic as taking one. - Alex Webb
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thatkatmat THREAD STARTER Cream of the Crop 9,342 posts Gallery: 41 photos Likes: 205 Joined Jul 2007 Location: Seattle, don't move here, it's wet and cold More info | Dec 02, 2007 21:37 | #10 lawmans3 wrote in post #4428573 I had a Mark II with a back focusing issue and the turn around time was right at 1 month. Very Happy with MACK overall. You have to mail the defective product to New Jersey and then they send it to Canon for repair and then mail it back to New Jersey and then back to you. That's what takes so long. I would have no worries about buying another MACK warranty. ![]() That's great to hear, doesn't sound like too much hassle at all...cool Thanks! My Flickr
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GentleGiant Member 69 posts Joined Jun 2007 More info | Dec 03, 2007 03:26 | #11 several UK cards will also add an extra year to warranty on any product purchased with it - likewise anything purchased for over £100 anywhere in the world is covered by the credit card company in the event of a fault and for whatever reason you cannot get the issue resolved easily with the supplier/manufacturer.
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