Mark_Cohran wrote in post #4469715
This may sound a bit arrogant, but I don't rely on reviews to determine whether my equipment is good or not. I do like to peruse several reviews before I make a determination as to whether to get new gear or not, and I pay special attention to the reports and threads here. There are several reputable reviewers out there, but they bring their own bias (and expectations) to to the table. If my gear does what I need it to do, and does so reliably, then it serves my purpose.
Agreed. Study all information prior to buying. Then, trust your own observations.
Having said that, I agrew with Zivnuska that their is power in these reviews that can persuade large manufacturers like Canon to act, though I think in most cases, pressure from the profession would have required them to implement corrective action in long term. The reviews probably accelerated their response.
Mark
I think that what is persuasive is that RG, among others, made repeatable observations about a performance problem under controlled test conditions. They proved their case. And although may seem to look to RG for his word, one look at sportsshooter.com, here, Fred Miranda's site, or other photography forums will show that there were many, many shooters with problems. In the case of the 1D3, the leverage in this case lies not with just Rob Galbraith, but with the multitude of people that noticed the focus issue. Rob has the enviable spot of having gained contact with Canon, and has published the results of his meetings with them, so he does have some status as a pseudo-spokesman.
If anything, the internet sped up the response (even if it appeared/appears to be slow) by demonstrating the problem early, repeatedly, and en masse.
One complainer will not move Canon or any other manufacturer. A storm of complaints from reputable shooters will.