KarlMarsh wrote in post #4531883
They actually have a impeccable reputation for conducting millions of transactions every day and do a very reasonable job of protecting the buyer and the seller. Sure there are scammers that figure out a way around their protections but it is very very rare and few and far between. They dont get away with it very long. I have a friend who works in their fraud prevention department and she says they uncover over a 1000 scams a week. It is estimated that within 10 years (after they get into mortgages) they will become one of the largest bank in the world. Check out the stock.

The problem is that most of the time side with the scammer. It seems so easy to rip people off with pay pal, I've seen it done a million times and 90% of the cases I've seen, they side with the buyer.
That's where the real problem lies. A person that wants to scam you just has to win an e-bay auction, send the money, then when they receive the item (or actually, they just have to wait for it ship) then they put in a complaint and escalate it to a dispute. They will most likely end up with what the person was selling and their money.
The last case I saw had some one enter a complaint after they received a Macbook stating the the hard drive was the wrong size and the DVD drive didn't work. One minute after submitting a claim, they escalated it to a dispute with the reason that after submitting the claim, the e-mailed the seller and didn't receive a response within that time.
It's been more than a month and the seller is still trying to resolve this issue.
It's almost impossible to get a hold of any one there and their business ethics are dispicable.
I had a similar problem where the person ended up with a dispute against me with the reason of "non reciept of item". This was about ten minutes after I sent them an e-mail saying that I had just got done putting the item in the mail.
They also do stuff with non item transactions. One person on another forum (a paralegal) is suing them because they put a hold on his account, accused him of fraud/money laundering, and then sent e-mails to all his clients (from a seperate business unrelated to his paralegal job) telling them that he was performing fraudulent activities. All because he had so many non item transactions.
They have no real insurance against fraud and once they lock your account, it's pretty much wait and see if you're one of the lucky one's to get your money back.
I'd prefer a legit credit card company over pay pal any day of the week, even if it cost most...just for peace of mind and safety's sake.