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FORUMS Cameras, Lenses & Accessories Canon G-series Digital Cameras 
Thread started 19 Feb 2008 (Tuesday) 12:34
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Bad Dealer for A G9

 
Ricko ­ of ­ Fla
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Feb 19, 2008 12:34 |  #1

I ordered a Canon G9 on line and received my invoice by email. Later that night a salesman called and asked about my credit card verification, a plod to sell me more. Do you need a battery (no) a memory card (no) 3 yrs extended warranty (no).
Received another invoice with a $69.95 battery added to the total. Called customer service and they offered a $40.00 discount off the bill. Mummm.
Received camera & battery, battery is a $19.95 item, not a $69.95 item. Canon sells their's for about $47.
So a $40.00 credit, a $19.95 I am still paying $29.95.
What a ripoff company (Abe's Of Maine) A am sending it back, but had to box it, go to post office and pay shipping.


Smell the Roses and do not forget to shoot the Roses as you go through life. Slow down America and enjoy life :p
5 D II 20D- 300 L f4 400 L f5.6 70-200 L 2.8 24-70 L 16-35, Canon G11

  
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CJinAustin
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Feb 19, 2008 12:55 |  #2
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They'll probably charge you a restocking fee, plus you are going to pay another $5-10 to box and ship it back; might just cut your losses and keep it. Next time use BH or adorama.


- GEAR -
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50 1.0L IS| 85 1.0L IS | EF 10-1000L f/1.0 IS DO USM | 17-4000L IS | 24-7000L IS | 70-2000L 2.8 IS | Canon G12 | 580EXIII | 430EXIII

  
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Tee ­ Why
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Feb 19, 2008 12:59 |  #3

Sorry to hear. There a a lot of out right scam sites/sellers and some questionable sellers.
Resellerratings.com has good reviews of online sellers and checking there before hand can give you more idea about the seller.

I do agree that B&H is a top notch company/store. Amazon is also good too with no funny business.


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Raven
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Feb 19, 2008 13:00 |  #4

Might want to keep resellerratings.com in mind for future purchases.
Abe's of Maine doesn't exactly have stellar ratings (although they appear to be getting better than in the past)


_______________
Jim ~ Canon EOS 7D & 40D | Canon Powershot G5x, G16, G12 & G10 | Sony Cyber-shot RX100 M2 | Canon 17-40mm f/4 L | Canon 24-105mm f/4 L IS | Canon 70-200mm f/4 L IS | Canon 100mm f/2.8 Macro |
Canon 60mm f/2.8 Macro | Tamron 28-75mm f/2.8 | Tokina 12-24mm f/4 | Kenko 1.4x Pro300 DG TC

  
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PhotosByEric
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Feb 19, 2008 13:03 |  #5

Atleast you got the camera instead of the usual "Sorry since you don't want our overpriced items the camera is now out of stock"

eric


www.photosbyeric.smugm​ug.com (external link)
Canon 30D, Canon 15-85, Tamron 17-50 2.8, Canon 60 2.8 macro, 580exI, 430exI, st-e2, and a wish list a mile long:lol:

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Ricko ­ of ­ Fla
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Feb 19, 2008 16:27 |  #6

I purchased a Canon 20d three years ago from them with no problem. Looks like they changed the way they do business.


Smell the Roses and do not forget to shoot the Roses as you go through life. Slow down America and enjoy life :p
5 D II 20D- 300 L f4 400 L f5.6 70-200 L 2.8 24-70 L 16-35, Canon G11

  
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cwmehring
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Feb 19, 2008 17:41 |  #7

Popular Photography did a story about these New York photo dealers. You should check it out. Also they did a great story on eBay batteries and Memory Cards.

http://www.popphoto.co​m …/camera-buyer-beware.html (external link)


http://reviews.ebay.co​m …0QQugidZ1000000​0001235396 (external link)


I like cinnamon bears!

  
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JeffreyG
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Feb 19, 2008 17:58 |  #8

Hmmmm. I had always thought that Abe's of Maine was in the reputable group, but those tactics are right out of the Brooklyn scammer playbook.

The camera comes from Canon with a battery, so anyone who tries to sell it separate is a scammer.


My personal stuff:http://www.flickr.com/​photos/jngirbach/sets/ (external link)
I use a Canon 5DIII and a Sony A7rIII

  
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jimmyl
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Feb 19, 2008 20:48 |  #9

instead of sending it back on your dime, call your credit card company and tell them that there was an unauthorized charge. It is then up to the store to pay for the return shipping




  
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Jorman1
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Location: Terre Haute, IN
     
Feb 19, 2008 21:08 |  #10

It is places like this that make me mad as a Small business Retailer. They sell cameras below cost tell you they have stuff in stock then tell you its back ordered and sit on your money unless you hound them. The sell the stuff that should come with the camera for 3 times over retail but you get your camera for $30 bellow the little guy.




  
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Killjoy
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Feb 20, 2008 07:59 |  #11

I bought an L lens from B&H a couple of weeks ago. I found out the day after I bought it, that there was a discount code for that particular lens. It was now a Friday afternoon, and B&H was closed. So I called on Monday and asked about the discount code. The customer service person placed me on hold while he researched the discount code.
When he came back on the line, he told me they would honor it, and rebate me the difference. No arguments, no haggling.
I go back there because they have always treated me right. :)


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jrobert
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Location: New Hampshire, USA
     
Feb 20, 2008 09:47 |  #12

Their user reviews (external link) at resellerratings.com are somewhat mixed and include experiences such as you report.




  
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romeyo9186
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Feb 21, 2008 01:06 |  #13

jrobert wrote in post #4956480 (external link)
Their user reviews (external link) at resellerratings.com are somewhat mixed and include experiences such as you report.

love that website actually. just found it a couple of weeks ago and have checking on it literally 5 times a day to check if the price on the g9 lowers on any of the stores. i was hoping i would get to state this awesome website, but u beat me to it. :cry:


Jan Ragon
canon xsi, 50mm f/1.8, & 28-135mm f/3.5-5.6
:lol:

  
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MarKap77
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Feb 21, 2008 07:53 |  #14

Ricko of Fla wrote in post #4949681 (external link)
I ordered a Canon G9 on line and received my invoice by email. Later that night a salesman called and asked about my credit card verification, a plod to sell me more. Do you need a battery (no) a memory card (no) 3 yrs extended warranty (no).
Received another invoice with a $69.95 battery added to the total. Called customer service and they offered a $40.00 discount off the bill. Mummm.
Received camera & battery, battery is a $19.95 item, not a $69.95 item. Canon sells their's for about $47.
So a $40.00 credit, a $19.95 I am still paying $29.95.
What a ripoff company (Abe's Of Maine) A am sending it back, but had to box it, go to post office and pay shipping.

I just bought a G9 from Abe's earlier this month (my G7 died). Placed the order via telephone to ensure it would ship the same day. Order taker asked all the usual upsell questions. I shut him up when I said "I already have a G7 with all the accessories I need. Do you want to sell me the camera or not?" He said yes and that it would ship that day. Had a minor glitch in the shipping due to weather in Louisville (was shipped overnight via UPS, nothing to do with Abe's), but other than that got it to my door for $465. Local retailer wanted $469 plus tax, but was out of stock.

I've purchased several things from Abe's of Maine and had really no trouble. Yeah, they do attempt to upsell, but if you just ask them "Do you want the sale or not?", you can usually short circuit them. They aren't B&H, but they have done a good job for me when I have used them.


Mark
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"I don't travel to get to work, travel IS my work!

  
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JeffreyG
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Feb 23, 2008 07:35 |  #15

MarKap77 wrote in post #4963411 (external link)
I just bought a G9 from Abe's earlier this month (my G7 died). Placed the order via telephone to ensure it would ship the same day. Order taker asked all the usual upsell questions. I shut him up when I said "I already have a G7 with all the accessories I need. Do you want to sell me the camera or not?" He said yes and that it would ship that day. Had a minor glitch in the shipping due to weather in Louisville (was shipped overnight via UPS, nothing to do with Abe's), but other than that got it to my door for $465. Local retailer wanted $469 plus tax, but was out of stock.

I've purchased several things from Abe's of Maine and had really no trouble. Yeah, they do attempt to upsell, but if you just ask them "Do you want the sale or not?", you can usually short circuit them. They aren't B&H, but they have done a good job for me when I have used them.

But why order from them when the try to upsell, as there are several shops that won't. I won't reward a bad vendor.

I keep shopping with Adorama because they consistently have shipped correctly and quickly, the website is easy to navigate and the gear is described well.


My personal stuff:http://www.flickr.com/​photos/jngirbach/sets/ (external link)
I use a Canon 5DIII and a Sony A7rIII

  
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Bad Dealer for A G9
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