So, the cash back promotion has started but i'm still waiting for my cheque's from the last promotion!!!
Does anybody know who i need to contact to find out why i've not recieved it yet?
I sent my 2 claims off in early January recorded delivery and i recieved an email for each of my claims confirming receipt and stating my requests were being processed. I have used submission satus facilty at www.submissionstatus.com but i get the following message:
You must enter the email address you wrote on your claim form, and the eight digit Submission ID from the confirmation email.
Click New Search to try again, or Contact our Customer Service Department.
I have emailed them using the contact form and had no reply.
I have called them by phone on the supposed promotions centre number: 0845 084 8978 and get no answer.
I have called 08705143723 and they cannot find my details on the system and gave me the number for the promotion centre ^above^ that i have already tried many times to ring............
Anybody have any other point of contact i can try?
They owe me £140 in rebates and i'm not going to let them get away without paying........ My forms are all filled in correct, barcodes attached and receipts supplied - on top of all that i even incl photocopies in the envelope so they'd have no excuses for losing those bits of card!!! [obviously i have copies for myself too...]
So if someone can point me in the direction to get this sorted i'd apprecite it......