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Thread started 01 May 2008 (Thursday) 15:17
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1D MK3 (inc S) 2nd year Waranty FOC (Europe)

 
Pete ­ W
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May 01, 2008 15:17 |  #1

Take a look here

http://canon2yearwarra​nty.onlinerebates.com/​about.aspx (external link)

It is Lagit. A Call to Canon UK was made to check.

One error on the site where it states "Date of Birth" this should read "Date of Purchase"

Quote from UKbirdphotograpers.net

IMAGE NOT FOUND
HTTP response: NOT FOUND | MIME changed to 'text/html' | Content warning: script
by Johnasc (external link) on Thu May 01, 2008 5:24 pm
I also just 'phoned Canon's consumer product helpline on 08705 143723 and they confirmed that the website is GENUINE
IMAGE NOT FOUND
HTTP response: NOT FOUND | MIME changed to 'text/html' | Content warning: script


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echo
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May 01, 2008 16:28 |  #2

This is great news, isn't it? :)


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paul_g
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May 01, 2008 16:32 as a reply to  @ echo's post |  #3

It is so long as the body is supplied through Canon Europe. According to the FAQs grey imports need not apply.


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FUBAR247
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May 01, 2008 16:53 |  #4

Isn't this an EU requirement rather than a bonus offering from Canon?


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tommykjensen
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May 01, 2008 16:53 |  #5

FUBAR247 wrote in post #5442608 (external link)
Isn't this an EU requirement rather than a bonus offering from Canon?

Nope not as far as I know. It would be nice if it was.


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TeeTee
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May 01, 2008 17:08 |  #6

Very interesting, now I'm gutted that I bought used. I wonder if I can get the original purchase receipt from the previous owner. Time to track that sucker down!



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GerBee
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May 01, 2008 17:31 |  #7

Yes, EU require 2-year warranties already. There has been some debate about actually getting this cover in reality.

It was introduced to combat the 13th month mass failure of goods, leading to some believing that manufacturers where building in early failures.

But it's a nice touch, nonetheless. :)

FUBAR247 wrote in post #5442608 (external link)
Isn't this an EU requirement rather than a bonus offering from Canon?




  
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FUBAR247
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May 01, 2008 17:37 |  #8

Found some info (most i found was all legal mumbojumbo stuff :)

Companies which sell their consumer products in the European Union should be aware of EU Directive 1999/44. EU Directive 1999/44 provides that all consumer products sold in the European Union must be fit for their intended purposes at the time of purchase by the consumer and must show the quality and performance which are normal in goods of the same type.


EU Directive 1999/44, has the following qualifications:

There is a window of two years from delivery of a consumer product during which the consumer may claim that the product was defective at the time of delivery. Although this period is often misinterpreted as a mandatory two-year warranty period, it is not the case. For example, if a product was purchased with an undetectable defect but that defect became apparent after a few months, then the consumer would have a claim against the seller under EU Directive 1999/44 to repair the defect. If, however, the product was purchased without defects but began to demonstrate reduced functionality after a reasonable period of wear and tear during the first two years (such as a battery that begins to lose its charge capacity over time), the consumer would not have a claim against the seller under EU 1999/44.
The defect in the product must not have been apparent at the time the consumer made the purchase.
The consumer must inform the seller within two months of learning of any defect.
If the consumer makes a claim within six months of delivery of the product that the product was defective at delivery, the burden is on the seller to prove that the product was not defective at the time of sale. From six to twenty-four months, however, it is the consumer’s obligation to prove that the defect in the product existed at the time the goods were delivered to the consumer.

Under EU Directive 1999/44, the consumer’s recourse is generally against the seller that sold the product to the consumer. In some EU countries, however, the seller has the right to sue the importer or manufacturer to recoup its losses suffered by a consumer lawsuit.


In order to limit claims under EU Directive 1999/44, manufacturers and resellers should clearly state the duration of warranty periods on the product labels and documentation, especially when the warranty periods are less than two years. This will assist the manufacturers and resellers to create accurate consumer expectations for the performance of the Product.


In addition, where practical, manufacturers should test products before delivering them to consumers and maintain records of the test results. In particular, these test results would assist the seller in proving that the product was not defective when sold to the consumer.


As of the date of this publication, EU Directive 1999/44 has been adopted into law by almost all members of the European Union.


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TeeTee
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May 01, 2008 17:52 |  #9

The larger the lens the greater the wobble I believe. This is in most part due to the fact that with larger lenses you aren't to support them solely from the camera body.



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anglefire
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May 03, 2008 02:21 |  #10

I've just registered my camera - filled in the questionaire - printed it etc.

Just recieved the confirmation Email - and it tells me my warrentee is 2 years from my DOB - Thinks - must have fill the form in wrong - go back again and no, it does ask for DOB.

Anyone else spotted this?


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tommykjensen
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May 03, 2008 02:24 |  #11

anglefire wrote in post #5451667 (external link)
I've just registered my camera - filled in the questionaire - printed it etc.

Just recieved the confirmation Email - and it tells me my warrentee is 2 years from my DOB - Thinks - must have fill the form in wrong - go back again and no, it does ask for DOB.

Anyone else spotted this?

Yep. I and many other I am sure fell for the same. I did wonder what the heck they wanted date of birth for :lol:


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Cadwell
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May 03, 2008 02:40 |  #12

tommykjensen wrote in post #5451676 (external link)
Yep. I and many other I am sure fell for the same. I did wonder what the heck they wanted date of birth for :lol:

Probably a mis-translation from "date of purchase" in whatever the original language was. I suspect not English.


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Pete ­ W
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May 03, 2008 05:20 |  #13

Cadwell wrote in post #5451705 (external link)
Probably a mis-translation from "date of purchase" in whatever the original language was. I suspect not English.

All
I did state in my original post about the D.O.B error..... obviously people chose to ignore me ;)

Surely they will correct it as Canon have been made aware of the error.


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tommykjensen
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May 03, 2008 05:27 |  #14

PeterUK300 wrote in post #5451935 (external link)
All
I did state in my original post about the D.O.B error..... obviously people chose to ignore me ;)

Not me. I saw the link elsewhere before I saw your post ;)


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anglefire
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May 03, 2008 08:03 |  #15

PeterUK300 wrote in post #5451935 (external link)
All
I did state in my original post about the D.O.B error..... obviously people chose to ignore me ;)

Surely they will correct it as Canon have been made aware of the error.

Ah, sorry - I noticed it the error and remembered seeing a thread on the subject of the warantee - but must have skim read a bit too fast and missed the DOB bit :o


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1D MK3 (inc S) 2nd year Waranty FOC (Europe)
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