EOS Utility wont work - Help?

I use XP, but my daughter has an HP laptop with Vista. We installed the EOS Utility that accompanied my 40D camera. It works as expected.

I have a similar issue. EU opens on my Vista 64 bit machine, but even when I plug in the camera in a variety of ways (before EU starts, after, during plugin then power on camera, etc) EU never recognizes that the camera is installed. Vista seems to be happy with the camera - it installed camera drivers when I first plugged it in.

Damon

wimg wrote in post #5517944
Hi robonrome,

One thing you could do, is install a slightly older version first, and once that works, upgrade to the next. I remember I had a similar problem once, and that solved it.

HTH, kind regards, Wim

Thanks WIM, worth a try

damonbrodie wrote in post #5518056
I have a similar issue. EU opens on my Vista 64 bit machine, but even when I plug in the camera in a variety of ways (before EU starts, after, during plugin then power on camera, etc) EU never recognizes that the camera is installed. Vista seems to be happy with the camera - it installed camera drivers when I first plugged it in.

Damon

Hi Damon - yeh I've come across quite a few posts of people having this issue - EOS wont open automatically when camera is attached. This is a bit different though, EOS wont open period.

cheers,

Rob

robonrome wrote in post #5518174
Hi Damon - yeh I've come across quite a few posts of people having this issue - EOS wont open automatically when camera is attached. This is a bit different though, EOS wont open period.

cheers,

Rob

I had a "process" problem intially using EOS Utility. This is how I use it with XP and my XTI:

1. Execute the EOS Utility
   
2. With your camera OFF, connect the camera to the USB conx on your computer
   
3. Then - and only THEN - turn on your camera

Try running the application in Vista but run it in Windows XP compatibility mode.

Find the executable program in the c:\program files , right click on it, select compatability mode, select xp.

tmpb wrote in post #5520144
Try running the application in Vista but run it in Windows XP compatibility mode.

Find the executable program in the c:\program files , right click on it, select compatability mode, select xp.

thanks, but have tried this and no luck

i had this problem too

i got my 40d about a month ago. everything worked fine for about 2 weeks then EOS utility wold give me the same error as you are geting

i just said screw it and stopped using it but it bothered me. until one day a lot of other programs started to give me the same error.

I got fed up with vista and i did a fresh install of XP and now everything works much better.

sorry i couldnt offer you a different solution but thats how i got it to work

If you don't need it for tethered shooting, it is so much simpler and faster to use a card reader that it just doesn't seem worth it to bust your brain trying to get EU to work.