i'd assume that you are not focusing on the face, that's why the face is soft.
i'm not sure if this is correct, but i think with what I've learnt so far, in physics and camera, I've put together this little theory.
1st - most of use uses center focus, thus the focus is not on the face.
2nd - because of that, the face, more often that not, is not on the same plane as the center focus plane.
i'm assuming that, imagine and x,y,z coordinate system, x being lens to subject, y being // to x axis, and z as the ground to sky. when the camera AF locks onto a point, the point is relatively locked to the xy plane, resulting in on that plane be in clear and sharp focus. the rest of the subject not in that plane will be OOF,
given that we're shooting wide open most of the time, that plane, is really really thin, in close relation with the DOF and the aperture setting, the thickness of the plane is increased, so to speak.
not sure if this is the right theory, but at least, that's how i explain it.
one area of the racket is razor sharp, that's where i was focused on, the face, being behind the racket's plane is a little OOF
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