Regarding the friction ring: personally, I don't think it is there so much to adjust friction to suit your needs, because it is impossible to select any setting that'll work in all circumstances. It is there just to lock the lens, just that there wasn't another place available on the lens to do this. I think the fact that on newer models it has become only a 1/4 turn to lock kinda confirms this, as does Roger Cicala's statement about stripping the bearings.
The whole idea of a push-pull zoom, and especially of one in this particular range, is to provide ease and speed of use when handholding a long zoomlens. And this is where IS comes into it as well: ease and speed of use. I think anybody who owns this lens owes it to him- or herself to try the following at least a couple of times:
- mount 100-400 on camera
- make sure IS is set to ON
- set the 100-400 friction ring to completely loose
- hold the lens by the focusing ring, and the camera with your other hand
- zoom by moving the focusing ring, up or down the lens barrel
- AF by pressing the shutter- or *-button (whatever you selected)
- adjust focus manually if necessary by a little flick of the wrist to the left or right (in dark circumstances or if AF point(s) chose the wrong point of focus)
- shoot
The advantages of this procedure are that
- you can do 1-hand zooming and focusing, without letting go of the lens
- the lens is always in perfect balance on the camera, because support is exactly there where it si needed
- balance feels great to the photographer too, weight is ditributed very evenly
- you will likely get another stop extra with IS engaged, if not another half or whole stop more (I shoot routinely at 1/45 at 400 F/5.6 this way, IS on, but only 1/640s - 1/800s with IS off!) due to the naturally increased balance
- it is very fast and easy
There is 1 disadvantage: you have to keep your hand on the focus ring all the time, because if you let go and the lens points down a little (or more) the zoom ring goes down right to the end with a big clunk
.
I think you need to tighten the friction ring only when unmounting the lens or when using it on a tripod, where you switch IS off anyway.
Regarding balance: I have not come across any long telezoom yet, which provides such good balance as the 100-400 does. Two rings, one for zooming and one for focusing always make your supporting hand move to a position where the lens is not supported well at all, and the only exception in this regard, as far as I am aware, is this lens.
Kind regards, Wim