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Thread started 23 May 2008 (Friday) 16:19
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I wasn't crazy (re: 120-300) and little league

 
pigtailpat
Senior Member
982 posts
Joined Apr 2007
     
May 23, 2008 16:19 |  #1

I just wanted to let all you very helpful folks that my recently acquired sigma 120-300 did in fact have a mechanical problem with the lens and it wasn't me. ;)

I just got the lens back from sigma. They had to replace the HSM motor, which, I understand, drives the automatic focus. They also adjusted the focus. I was really lucky, inasmuch as the lens is still under warranty and Sigma honored the warranty even though I wasn't the original owner. Sigma service is also very honest. Naturally because I bought the lens used, I didn't think it was still under warranty, so on their checksheet, I said it wasn't under warranty. But they checked the serial number, and did the work under the warranty.

I will be testing it thoroughly at tomorrow's baseball game - this game will be of my southpaw - who's 13 and plays in a travel league. Look for some further pictures and posts from me tomorrow.

I feel very relieved knowing it wasn't me - I thought initially I was going bananas.

:D


1D-IIN, 30D, sigma 120-300, 24-105 IS f4 L, 70-200 IS f2.8 L, 50 1.4, 580 EX, Bogen 680B/3229

  
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bobbyz
Cream of the Crop
20,506 posts
Likes: 3479
Joined Nov 2007
Location: Bay Area, CA
     
May 23, 2008 17:31 |  #2

Good to know that your lens is fixed. I just bought one today. Should be here sometime next week or so.

BTW - How old was your lens?


Fuji XT-1, 18-55mm
Sony A7rIV, , Tamron 28-200mm, Sigma 40mm f1.4 Art FE, Sony 85mm f1.8 FE, Sigma 105mm f1.4 Art FE
Fuji GFX50s, 23mm f4, 32-64mm, 45mm f2.8, 110mm f2, 120mm f4 macro
Canon 24mm TSE-II, 85mm f1.2 L II, 90mm TSE-II Macro, 300mm f2.8 IS I

  
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pigtailpat
THREAD ­ STARTER
Senior Member
982 posts
Joined Apr 2007
     
May 23, 2008 17:47 |  #3

bobbyz wrote in post #5584489 (external link)
Good to know that your lens is fixed. I just bought one today. Should be here sometime next week or so.

BTW - How old was your lens?

I'm not sure of the age of the lens (since I bought it used), and I should ask Sigma how much more time is left on the warranty and the age of the lens just to know those facts. I will email them next week to ask those questions. I was so stunned about them making this repair under warranty, that my brain froze and I forgot to ask those basic questions.

I posted a quick photo taken of with the lens over in the lens section under this thread: https://photography-on-the.net/forum/showthre​ad.php?t=508188

tomorrow I will take alot of shots of the ball game and post here.


1D-IIN, 30D, sigma 120-300, 24-105 IS f4 L, 70-200 IS f2.8 L, 50 1.4, 580 EX, Bogen 680B/3229

  
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MizzouMan_2000
Goldmember
1,704 posts
Likes: 270
Joined Jan 2008
Location: Peoria, IL Area
     
May 23, 2008 22:19 |  #4

pigtailpat,

I agree 100% about Sigma's support. I have their 50-500mm and had an issue with autofocus. I'm fairly sure I had it long enough that it was out of warranty, but they fixed at no charge anyway. I was pleased, but I was without it for quite a long time and didn't get to use it during peak bald eagle season around my area.



http://cisp.zenfolio.c​om (external link)

  
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I wasn't crazy (re: 120-300) and little league
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