I keep getting an error saying the camera was disconnected when I use the EOS Utility to transfer the pictures. I've updated the software and I'm sure I have the latest firmware.
Anyone else have this issue?
Jul 16, 2008 19:09 | #1 I keep getting an error saying the camera was disconnected when I use the EOS Utility to transfer the pictures. I've updated the software and I'm sure I have the latest firmware. Canon 7D MK II, Canon 16-35mm F4L, Sigma 150-600mm Sports, Battery Grip, Jobu Design tripod
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j00sten Senior Member 509 posts Joined Feb 2008 Location: SoCal More info | Jul 16, 2008 19:32 | #2 It could also be something such has the camera going to "sleep" mode after being inactive. I'm not sure tho as I have never used the cable that connects the camera to the computer. Your best bet would be to get a USB card reader and use that instead of directly connecting the camera. [7D] [Tokina 11-16] [Sigma 50 ΣX] [24-70L] [580EX II]
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crn3371 Cream of the Crop  7,198 posts Likes: 2 Joined Mar 2005 Location: SoCal, USA More info | Jul 16, 2008 19:43 | #3 No, but this is an excellent example as to why a card reader is much better to use. Faster, easier, and way less problematic.
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krepta I swear I'm Ken Rockwell!  8,482 posts Joined Sep 2007 Location: Irvine, CA More info | Jul 16, 2008 23:32 | #4 CDN_Merlin wrote in post #5924592  I keep getting an error saying the camera was disconnected when I use the EOS Utility to transfer the pictures. I've updated the software and I'm sure I have the latest firmware. Anyone else have this issue? That happened to me with my Rebel XT early on. It took a little time and some trial & error, but finally figured out, in my case, that it was a faulty USB cable. It worked perfectly fine with another cable, but, as the previous two have said, a card reader is a much better option. Alex | flickr
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When I bought th camera, the memory card came with a USB mini card reader. XP doesn't recognize it. I have a Vista PC that I will try it on tonight. Otherwise, i"ll buy a card reader. Canon 7D MK II, Canon 16-35mm F4L, Sigma 150-600mm Sports, Battery Grip, Jobu Design tripod
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scrumpy Goldmember  3,664 posts Likes: 1 Joined Jun 2004 Location: Dorset, England More info | Jul 17, 2008 05:25 | #6 Check the camera battery - half-charged or flat? David: Canon EOS 400D - Canon EF70-300mm f/4-55.6 IS USM -Sigma 17-70 F2.8-4.5 DC Macro - Sigma 50-500 'Bigma' - Speedlite 580EX 11 - Better Beamer
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Batteries are always charged. Rarely let it go more than 1/2. I have the grip so there's 2 in there. Canon 7D MK II, Canon 16-35mm F4L, Sigma 150-600mm Sports, Battery Grip, Jobu Design tripod
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