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Thread started 18 Jul 2008 (Friday) 17:49
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Wedding pictures complaint... first one :/

 
amfoto1
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Jul 20, 2008 13:29 |  #31

Hi,

First of all, I was under the impression the other photographer was there simply as a guest or even was just someone they showed your photos too after the fact. I was unaware reading your earlier post that he too was shooting. That changes things a lot and, being the case, he's simply trashing you so he can sell them his stuff instead.

Perhaps he's not a regular wedding photog, didn't have a portfolio to pitch his work and simply offered to "shoot for free and without a contract, they only pay if they like something he gets". Or, even if he's an experienced wedding photog, maybe he didn't get in the loop until after they signed a contract with you, and they are now trying to make your life miserable enough that you'll let them out of it, under threat of a small claims suit or something like that if necessary, so they can buy from their friend. At any rate, he's selling his stuff by bashing your stuff.

Trashing a competitor happens, but is a very bad idea that more often than not comes back and bites you later. So, I simply wouldn't worry about that, other than dealing with the specific points brought up.

My dial up connection is going to time out long before I get to see the many shots you posted... Even if I could see them all, it's a very subjective thing so no one can really say "good" or "bad" and make any sort of make a judgment call for you.

Instead I'm just going to ask if the work is representative of what you showed them in your portfolio when they hired you.... You say it's better than your earlier work, but the question is if it's different? If it's similar, then they chose you because of your style and technique and they have no room for complaint (and the problem is the other issues noted above). If it's not like your usual work and stylistically different from what you showed in your portfolio, then there may be a valid basis for their request that you re-shoot some of the stuff.

Oh, and if I were you I'd worry about not having a clause in my contract preventing another photographer from coming in and disrupting things like that (I'm assuming you don't have such a clause, or you would have exercised it). He was not only impacting the wedding ceremony, I'm sure he was also getting in your way as you tried to do your job and fulfill your contract.

It's time to do damage control, fix what you can, learn from this and move on. It won't be the last time you have a glitch. What's more important is how you deal with problems when they come up, since it's unavoidable you will have some from time to time. Take the high road and you'll be okay.


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basroil
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Jul 20, 2008 14:33 |  #32

Lets see, 1 seems to be an odd WB. not much can be done though, sparklers are over 10000k and the room was probably 3000k. Perhaps just desaturate the blues in LR or PS. 3 I find distasteful, but properly shot, if they requested garder shots, their fault.

4 is perfect, 2 is great, 9 looks good, 7 is fine, 8 could have used a bit of tweaking perhaps a bit of overexposure, 5 seems fine, though nothing special, and 6 could use levels adjustment, but would likely be perfectly fine for prints. There aren't any real problems there, especially if those were the worst 9% of shots. bride is really overreacting... If she had seen wedding albums from 10-20 years ago, she'd be shocked and disgusted by the quality from even a great photographer.


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JWright
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Jul 20, 2008 18:16 as a reply to  @ basroil's post |  #33

Hassles from bitchy relatives were the primary reason I gave up wedding photography.


John

  
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jcav
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Jul 20, 2008 21:55 |  #34

just from looking at the pictures, I have to ask...are they greek?...I can't help but think of the movie " my big fat greek wedding" (sorry to anyone of greek heritage, but the movie was hillarious and my best friend (who's greek/italian) just got married a few months ago...and her wedding really was like the movie.)

anyways...that might be your problem :-)

good luck, I hope everything turns out for the best.


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aram535
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Jul 23, 2008 02:59 as a reply to  @ jcav's post |  #35

I think they're listening to the wrong person or are simply idiots.

One or two could have been better, but those who ask for perfection are always disappointed.


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TeeJay
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Jul 23, 2008 03:41 |  #36

Having viewed the images you posted - with the exception of the first (which is rather BLUE) I must say they look pretty good to me. Not really sure what they have to complain about.


However, what does bother me some is....

Propi wrote in post #5938201 (external link)
...I've made a good album, with only a few pictures that I honestly screwed up (say, 5 or 7 out of a hundred)...

Should there be ANY?

Propi wrote in post #5940380 (external link)
...Problem is - the pictures I showed earlier were arguably worse than my current work...

Maybe just an unfortunate description?

Propi wrote in post #5938201 (external link)
...I honestly think if I'd redo every photo that the customer wanted to be redone, I'd still be retouching my first wedding...

Are you saying you have had other complaints?


I would suggest for future work you either get PPwork "signed off", or make it clearer (by way of samples beforehand) the style of photo's they will be getting.


:confused:

TJ


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Wedding pictures complaint... first one :/
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