The company I work for uses Express Digital. The only words I have is: Don't walk - RUN.
The software is buggy and extremely unflexible. Tech support is not free after your "included" time is done, and the updates seem to create more problems than they solve - although they are free... both the updates and the bugs are free.
The company uses Portrait & Wedding on about 100 laptops as well as their own lab with Labtricity server and Agfa d-Lab2 printers (two of these). Been with them for almost 2 years now.
If their products would work without problems it would be great, but at the price they charge for it - and for these things not to work properly...
Events of this past Friday: Server application crashes 8 times in an 8 hour work day on Thursday, each time requiring the complete re-boot of the server. Usual day is 3-4 crashes/day like that. This is after countless updates, etc.
Update is released on Friday, which supposed to resolve instability issues introduced by the previous update. After installation the server refuses to re-print orders or accept new ones.
The problem was discovered at 8:30 am on Friday. By noon Saturday (today) the solution is not yet discovered. The lab is 2 days behind and now has to catch up on 700 orders... 2 full day's work.
Their products would be a god-sent, if they only worked.