Before I send my 30D into Canon Canada for servicing...

...I have a few quick questions:

1) What's the usual turn-around time in Canada for a servicing?
2) What is the average charge for this (not factoring in parts if needed) ?

Why it's going in:

Exposures seem to be way off too often, and can be erratic.

As a second shooter to a pro, she uses Nikon, but even setting aside differences between brands, she gave it a go and found it too inconsistent too. We did side-by-sides - mine tends to over-expose by a lot. Metering modes etc....were the same.

I'll thoroughly restest with hers and mine again this weekend (either the 200D or 300D) to be sure before sending it in.......but just some small input/comments from those who dealt with Canon Canada and servicing would be appreciated.

Thanks!

15-20 business days.. usually 4 weeks.. horrible service!

probably $200

Ok before you go off sending it in....

You are shooting in M right? You are using centerweighted metering right?

If you are using AV or TV with some wacky metering mode you will be sending your camera back for no reason most likely. Comparing to the Nikon will just mess with your head.

Have you mastered exposure? Let's see some pics.


btw - Canon takes 4 weeks minimum. And if there is nothing wrong with your camera...

cosworth wrote in post #6284254
btw - Canon takes 4 weeks minimum. And if there is nothing wrong with your camera...

....and the clock doesn't start ticking until they actually put the camera/lens on the bench. My 300 f/4 sat in their mail room for a week before they took a look at it and then is was about 3 months later that they returned it with finger smears on the rear element and dust inside that was not there when I sent it in. My defective 10D also took close to 3 months to get it back from them.

If you really need your camera and to save frustration, buy another body and use the repaired one, whenever it returns, as a backup.

Have you checked around locally for an authorized Canon repair service? I know we have an old camera shop around here that services Canon and Nikon to a certain degree. If they can't fix it, they send it to the appropriate company.

Also, have you tried resetting the camera by taking the date/setting battery out for a few minutes?

I took my lenses directly to the service centre and only took 1 week for them to calibrate and it was free. If you camera is under warranty it should be free.

I dropped my 30D off for service to Sun Camera Service ( Canon Authorized Repair center) in thornhill ( just north of toronto) at Steeles and Dufferin. I had the battery compartment contacts replaced and the camera back in my hands in 6 days.

www.suncameraservice.c​a

I sent my 20D in for service last year, total time away from me was approx six weeks, And I sent it to the Quebec Service Depot vis Expresspost ( two days travel ) It cost me a flat fee minimum of $ 250,CAD, If they discovered something more wrong, I would be on the hook for extra cost. They never did tell me what work was performed, only that is was warranted for six months ( how was I to know was was warranted ??!!) Communication was poor, and the end result was no difference- still occassional focus and exposure issues. In the end I was dissapointed putting another $ 250 into a four year old camera that probably wasn't worth much more than $ 400.

[QUOTE=cosworth;628425​4]

You are shooting in M right? You are using centerweighted metering right?

If you are using AV or TV with some wacky metering mode you will be sending your camera back for no reason most likely. Comparing to the Nikon will just mess with your head.

Have you mastered exposure? Let's see some pics.

quote]

Av + Evaluative from my last outing. Have I mastered exposure? No!

I would not say I've mastered it. I tend to shoot in Av (not always), sometimes M. Not uncomfortable/opposed with M, just felt that Av was quicker to change as situations change on the fly.

How would you recommend I test this (or me)? If Saturday or Sunday is bright, I can post/email a few results.

Thanks!

..and thank you all for the input as well. I wasn't sure if it was me or not, so I'll be doing some thorough testing and sharing for comments here.