So I sold a lens on ebay....

cdifoto wrote in post #6650828
Tell him to pound sand. It's too late.

wow, i was thinking of that exact line. I have a guy at work that says that daily

bigcountry wrote in post #6650883
I called paypal...there are so many loopholes for the buyer it is sad.

if i remember correctly, if you can prove you sent it you should be ok. Paypal usually doesn't get involved with quality issues.
good luck

I would ask him to prove that the lens arrived 'SNAD' - and explain why he didn't inform you immediately that there was an issue. And why he didn't test the lens before going on holiday as he was supposedly aware there was a problem at that point.

Also, do have a stated returns policy on your auctions? mine is 7 days - after that, I'm not interested.

as he kept it and used it for over a month, in my opinion he hasn't a leg to stand on - either a cheap rental as others have said, or he dropped it himself and is now trying it on.

BTW, has he left feedback?

DigitalSpecialist wrote in post #6651027
Just wait till you try closing your Paypal account, I had so much fun trying to close it that I will never go back on ebay!

Paypal and eBay seem to be providing a LOT more "protections" to buyers -- probably because of all the scumbags who never ship items.

After I eBayed my old XTi and 70-300IS I learned that I couldn't access my paypals payment until three days passed after the buyer recieved the goods or after the buyer left me positive feedback. I wasn't too pleased and I don't think I'll ever sell anything on eBay again.

Now I'm worried that Paypals won't even let me cancel my account. Any recommendations.

Regarding the OP's dilemma, much depends on the return policy stated in the auction. It seems to me that the buyer has an obligation to inspect the purchase during that period. My guess: he damaged the lens on vacation. Unless otherwise stated, I think a month goes beyond any grace period.

pmk

I can't offer much in the way of suggestions or help other than a link to Google for a search I did on "Significantly Not as Described". You might possibly get some ideas for recourse looking through it. Sounds like alot of honest sellers are being hit with this sort of thing. Had the buyer left you any feedback regarding this purchase?

http://www.google.com …nG=Google+Searc​h&aq=f&oq=

If for some reason you do end up getting the lens back, make sure it has the same serial number as the one you had shipped.

I might be mixed up on this, but I think the buyer might have to take the lens into a 3rd party shop and pay them to verify there is a problem with it before he can just send it back. I had to do this over the summer with a gps and cell phone. It was kind of a pain in the a.. as they want a verifiable document with serial numbers and estimated repair costs. Then of course, you only have a few days to get paypal this info before you blow their deadline.

I would clear out my paypal account and any other account/cc cards tied to it and make this guy jump through hopes, especially if you think he is scamming you.

DrunkenGarbageCan wrote in post #6663176
I might be mixed up on this, but I think the buyer might have to take the lens into a 3rd party shop and pay them to verify there is a problem with it before he can just send it back. I had to do this over the summer with a gps and cell phone. It was kind of a pain in the a.. as they want a verifiable document with serial numbers and estimated repair costs. Then of course, you only have a few days to get paypal this info before you blow their deadline.

I would clear out my paypal account and any other account/cc cards tied to it and make this guy jump through hopes, especially if you think he is scamming you.

I had thought also taking it to a shop would be a good idea, except the guy has had it a month and could have damaged it himself which would prove nothing about its condition when originally recieved.

Mark_48 wrote in post #6664471
I had thought also taking it to a shop would be a good idea, except the guy has had it a month and could have damaged it himself which would prove nothing about its condition when originally recieved.

He's had it one month, he's dropped it and is trying to get his money back because he's a scammer. I'd explain that you are 100% that the lens was working fine. The fact that he didn't inform you AS soon as he recieved it that the zoom was sticky then you cannot be sure the damage wasn't done by him. I'd just tell him unfortunately you cannot accept back articles that have been used.

This is the reason I DO NOT use paypal unless absolutly necessasary. I actually wish there was a better way.

PayPal isn't the problem. Accepting PayPal through eBay is the problem.

The Significantly Not As Described complaint process doesn't apply to non-eBay transactions.

OP should have sold the lens here.

sorry to hear about your problem, good luck. makes me glad I stopped using Paypal and eBay.

Please keep us posted on how it goes. My eyes have been opened to all manner of problems with ebay/paypal that I was not aware of before. I'll think twice from now on.

Let him send it back to you so you can check it.
If it's as good now as it was when you sold it to him and you don't want to fight about it send him his money back and sell it to someone else. If it's damaged or has been altered then tell him it all his and send it back.
You could send it to Canon to see if it's been damaged.
Good Luck... I think I'll close my eBay and PayPal account now.